Cake Supplies Depot

Category:	Baking Supply Store
Address:	1487 S University Dr, Plantation, FL 33324, USA
Phone:	+1 954-472-2700
Site:	cakesuppliesdepot.com
Rating:	2.4
Working:	10AM–6:30PM 10AM–6:30PM 10AM–6:30PM 10AM–6:30PM 10AM–6:30PM 10AM–4PM 12–4PM

Location

Photos 9

Reviews 17

melissa bravo

Customer service here is horrible. I walked in and no one said hi, which is fine I went about my business. However when I need a scilicone mold I waited at the back table ( because the mold was behind this glass table, wasnt sure if I was just supposed to grab it?), I also had questions. After about 10 minutes of waiting I asked a girl who appeared to work their (because she came out of the back door three times as I was standing there) if she could help me or send someone to help me. She literally ignored me starting talking to another lady who also worked there, just to talk about work gossip ( they were speaking Spanish, and I know Spanish

Sonia jean-jacques

They are ok, Customer service needs to be up to par for their expensive store. Most of the time they are out of things i need and dont get it until 2 weeks or more. That sucks because they are really close to my job and its a convenience to me. But I now found a cake store "Mias cake house"which is great and on my way home off of University and sunrise. So it is what it is. I hope the owners read these and improve the customer service there. Just because you get business does not mean you have to be rude or non chalant about anything.

Ciro Andres Miranda

Great Store. Ruthy and her team are Awesome. I love the best and hate to settle for the rest and that is why I choose them. They have made all my kids cakes and I have gotten supplies from them. They have THE BEST products and well priced if I may add. They belong on Food Network!!! Thanks Guys for Making special days the BEST!!!!!!!

Ronald Peck

They shipped order it was 4 days late getting here 1/3rd of order was cancelled never told till shipment arrived. They were told it was flying out Friday. Got info Thursday when shipment arrived no way to replace missing tips. And shipped wrong tips. Person talked to had no cares. It was my tough luck. Never use them again.

Emanuel Atencio

Walked in and girl looked at me and turned around to continue writing in her journal. Walked the entire store and no one ever asked me if I needed help or acknowledged me. Mind you its a tiny store. Will never return. Rather order from eBay or Amazon before giving them my business. Hey if you dont care... Why should I?

Kiesha Padilla

Poor customer service from management. If you EVER buy something from this store TRIPLE check and make certain its the correct product. Cause once the item is paid youre on your own. Also Burlington, Ross, TJMaxx sells baking supplies cheaper.

Vanessa Burton

Great atmosphere, super helpful in finding what I needed. When I walked in they were attentivated on greeting me and just made my whole shopping experience wonderful. Also the prices are WAY lower than micheals or any online store.

Karen Parker

I found if you dont speak Spanish, the customer service may lack. Had a negative experience with their young cashier. Asked her to have the owner call me. No one called, but they were all smiles when I paid $200 for classes.

Dayna Krahn

Very poor customer service. Walked into the store and the woman looked at me didnt even acknowledge me. I found a few things but decided not to buy because I felt uncomfortable, so I left.

Vanessa Ludeiro

They dont always have what I need. Their customer service is a bit low. Not tentative to what you need. Prices are expensive, compared to other places that you could find in your area...

A Private User

Great service! beautiful store! Lots of merchandise! great class selection. Excellent customer service! great atmosphere! great energy in the store! I will be back!!!!!

Gaby Galindo

Awful customer service, and very expensive!!! for an edible image they charge twice the price of any other place and take 24 hours to get it!!!

Marlene Broche

This stor is very complete very nicea ustomer servicio and Goodyear classic the te Cher is the best. I love it

Jacqueline Arias

The cashier was informative and almost everything I was looking for was there and abundantly available.

Gab K

They did my wedding cake. It was beautiful and delicious.

Mandy J

Customer service is horrible......

Andrés Robles

Worst service