Edible Arrangements

Category:	Gift Shop
Address:	33139 US Hwy 19 N, Palm Harbor, FL 34684, USA
Phone:	+1 727-787-4100
Site:	ediblearrangements.com
Rating:	2.9
Working:	9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–5PM 9AM–2PM

Location

+−

Leaflet

Photos 15

Reviews 11

M Drakatos

If you enjoy speaking with frustrating, incompetent customer service reps when your order has an issue, and it will, order from them. I spoke with both national customer service and with someone who finally answered the phone at the store. Heres one example: The person, whom answered at the store, never identified themselves, but said my arrangement, would be "one of the first to be delivered this morning". NEVER ASKED WHO IT WAS FOR. I said "theyd like to pick it up" He said, "Oh yeah that would be fine" NEVER ASKED WHO IT WAS FOR. I said "anytime this morning okay" He said "anytime" I said" do you think you should check the order?" He said " Oh yeah , hold on" I NEVER GAVE HIM ANYTHING TO IDENTIFY THE ORDER. He came back to the phone and says " ahhhhh Dude, its already out on the truck out for delivery" ...Dude? Really? Calling a customer DUDE? Im not a dude nor do I sound like a dude. Seven phone calls about this order. If you have the time and the energy, by all means order from them and enjoy! If not CALL ANOTHER STORE DIRECTLY!! UPDATE FEB 13- The order was never put on the truck for delivery! I called back ( phone call # 8) at 12:30 and was told the order was at the store for pick up as I had requested from their national customer service.... sent my father to pick it up. He reported that the store is run by some nice but very young people. It took 15 minutes for them to find the order. UPDATE FEB 15 - They forgot part of the order. Called this morning and explained that the order was missing an add on of fruit. No apology and nothing offered except a refund for the add on item. Lets see if its actually credited. Lovely way to run a business and keep customers happy. By the way this was phone call #9 about this order. As I mentioned if you have lots of time on your hands and love to talk on the phone by all means place an order with this store.

Michelle Holt

If you want to have the worst experience ever dealing with a company go here!!! I had my mailbox ran over by the person delivering me edible arrangement. I called and talked to the manager at the store just to find out that they hire a third-party so-called "company" and have to deal with that other company to get my mailbox fixed. When I called that person they take no responsibility and I have to deal directly with the individual that ran my mailbox over. It is not an actual company just a person that then finds other people to do deliveries. The store gave out our personal number and info to the person that hit my mailbox, but yet they wouldnt give me the other persons info. I had the person who hit my mailbox calling us being very rude and hateful. So please save yourself from this hassle and dont use this company.

Vicki Mills

I just can’t say enough good things about Dennis Jolicoeur and his team at Edible Arrangements. My law firm placed a very large Christmas order at the last minute to many many recipients all over the State of Florida. The folks at Edible Arrangements worked tirelessly during the holiday season to organize our orders, disburse them to the right locations and deliver all the arrangements ON TIME! Throughout the year I have continued to use them to send fabulous chocolate covered fruit to friends, family and business contacts. People LOVE it! But the best was when I myself was a recipient of a huge arrangement of chocolate covered strawberries. . . . YUM! Thank you Dennis for your wonderful service, and most of all, your wonderful chocolate covered fruit!

Howard Davis

Had an issue with the delivery that resulted in the rejection of the delivery. Called to obtain a refund and was chastised and talked down to by the owner on accepting personal responsibility for our actions, despite him saying he was taking responsibility for his by offering a 50% refund... After arguing for well over 5 minutes, the owner became emotional and finally offered a full refund, saying that he doesnt ever want my business again. I dont believe this is an Edible Arrangements issue, more so a local business owner who lacks customer engagement and employee training. If you order from this store, ensure you call frequently and stay on top of your delivery.

Jeremy Castanza

Go somewhere else. Fiance ordered me an arrangement for Valentines Day. She requested that the delivery person call prior to drop off. No call, just a door hanger. I was home the whole time, only to find the hanger 5 minutes after the delivery person left. No one knocked. Requested a partial refund for the inconvenience and disappointment and was denied. Very poor customer service. Will not be using them in the future. Consider flowers instead. May not be receiving the delivery today either. Kinda defeats the purpose of a Valentines Day gift if its delivered the 15th.

Stephen Rucco

I wanted to use the edible arrangements to get my mother something for Mothers Day. I didnt wanna do the classic Mothers Day arrangements that they had listed because she is more into Mickey Mouse and would have liked a lot better the Mickey Mouse Disney selection. However for a whole week up until mothers day Im not allowed to get any arrangement other than Mothers Day selections. Everyone is limited to doing only the specific ones listed for Mothers Day which i think is completely absurd. I will refuse to ever use any edible arrangements.

sylvana leon

This is just unbelievable! this is the second time this store messes up an order! they just didnt deliver for our step moms birthday in April and again today they never delivered our dads arrangement! I hate this brand and wont call them again, they have made us look bad twice within months and they didnt even have the respect to call and let us know. This is stupid and disrespectful to the customer.

Charles Vance

I’d like to take a moment to share my thoughts about Edible Arrangements. I’ve had occasion to experience your product through several different events hosted by the business owners. In addition to the stunning presentation, the quality and freshness is second to none. Additionally, whenever I visit the store, I am not allowed to leave with a delicious sample. Thanks so much!

Connie Whitehead

Edible Arrangements – Brings life to all my occasions with the many creative colorful fruits and designs. Whether it be for my dining room table in my home (or outside for my garden party) or for one of my charity events – I can count of Edible Arrangements to bring my “celebration mood” to any of my events!

George U

Called at 10am for Birthday delivery by 6pm. Employee said truck broke down and their other truck has no driver. So unprofessional. I use this company all the time. But only at this location Ive had problems. HIRE ANOTHER DRIVER. Or make the current driver take the OTHER truck.

Heather Langstein

I ordered chocolate dipped strawberries for valentines day. Upon arrival, my mom opened the box and it was soaking wet all the filler paper was just drenched. Not how you want to see a valentines gift, I was so embarrassed. I will NOT order from here again.