Publix Super Market at Baypoint

Category:	Supermarket
Address:	4870 Biscayne Blvd, Miami, FL 33137, USA
Phone:	+1 305-573-8601
Site:	publix.com
Rating:	3.2
Working:	7AM–11PM 7AM–11PM 7AM–11PM 7AM–11PM 7AM–11PM 7AM–11PM 7AM–11PM

Location

Photos 100

Reviews 11

Mahdi Strawter

No doubt the worst Publix and most untrained staff from top to bottom. NEVER had so many problems. One time I went to cash a company check because I normally do direct deposit and they wanted to charge me $3 dollars when it clearly said the check within my range was only $2, but the agent said any check over the a certain amount was $3 dollars or more. I dont remember the exact limits but they were printed on their sign and I still had to argue. THEN I went to write a check for food and Ive been cashing checks at Publix since 2012 and never had a problem, but the cashier had know clue and then they went to some lead and then to a supervisor who then told me that they couldnt cash my check because it didnt start with the number 500. I tried to explain thats funny because I just cashed a check at another Publix last week with no issue and have for years. And since when does a starter check start with all your info, my credit union started me out with check numbers starting at 101. HORRIBLE SERVICE!! FIX IT OR GET RID OF IT

Marilyn Birriel

So, even though this is the closest publix to my house, I usually order my cakes from the Miami Shores location because Ive never had any problems there and the cakes are always amazing. This time I decided to order from this particular location because it is closest and because I was taking the cake to my daughters school. Today at around 10:15am I get to the bakery and say good morning, Im here to pick up a cake. One employee lets the other one know what I was there for and the other employee asks me what did I have, so I say a cake. She says what kind, I say a 1/2 sheet birthday cake. She starts trying to get smart with me and says well we have a lot of sheet cakes so I need more information. So Im like what exactly do you need? A third employee steps in and says what name is the order under and so I let them know. Basically it took about 10 minutes just for them to get me my cake simply because they probably need to be trained better. I will not be ordering from here anymore.

John Smith

Delicious laxatives! If you want to lose weight but you love fried chicken, then definitely try publix friend chicken. Ive had it several times and only once did it not give me diarrhea! I dont know why I keep doing it to myself, it does taste delicious but it just never seems to come out nicely. Im guessing it has something to do with how long it sits in the window? If I were you I would only buy their fried chicken/wings if you know it just came out of the fryer or oven. When I picked it up the other day I noticed it said 12:35AM. I asked the employee when it was cooked because the time is wrong. He then told me the time means its "good" till 12:35AM. Avoid there chicken unless you A)Want diarrhea B)Know that it absolutely just recently came out of the oven/fryer. This is at least the 5-6th time that their chicken has given me diarrhea. I eat chicken all the damn time without problems.

Nelson Queralta

Worst Publix Deli Department in the general area. I usually dont write reviews and Im extremely patient. I rarely complain about service because Ive worked in that field before and understand how hard it can be. My last 3 visits have been horrible. Not enough personnel behind the counter so wait times are usually 15-20 minutes just to get serviced. Once you do get it, employees just dont really care about providing even just basic service. Wait 20 minutes to get helped only to find out you have to wait more because the condiments you want are not ready. (Chicken tenders) Solution is simple just go to another Publix. But Im just putting this out there to hopefully avoid the first trip for the person behind me. Just skip this Publix altogether and go to the one further down the street.

Amy Labanon

Ive never felt compelled to leave a review, even less a bad one. The customer service was terrible and the associates...rude. At Publix ?!? I left my card in the chip reader and called the following morning only to be put on hold five plus times by the same person in customer service and three other times by another person. I asked for a manager multiple times and was never put in contact with one. Even after specifically saying not to put me on hold, I was, shocker. 27 minutes later I got a hold of "the back office" only after calling through the deli. Not to mention my shopping experience the night before was far from pleasant as employees had no idea where certain items were. What a shame.

A Private User

Horrid....Its the closest Publix to my home and I dont have many choices around (thank God a New one is opening A bit further south!) More than often customer service is to the floor level....and today I stupidly decided to purchase a salad since i was rushing for lunch....big mistake!! the caesar salad "expires" march 14...today is the 12th, and it seemed fresh, on top at least. When I finally opened it to eat, the entire bottom portion of the salad was wet/wilted/frozen!!!!!! Disgusting!!!!!! steer clear...even a mcdonalds or wendys salad wouldve tasted better....

Rachael Leffler

Went to this Publix this morning to get some doughnuts for breakfast and a salad for lunch before work. Store opens at 7am. I arrived at 7:50. Bakery had no fresh ANYTHING. I was going to ask but they were deep in conversation about a rude b-word customer who wanted to pick up a cake at 2oclock. Deli did not have anything made either. When I finally got pre-packaged foods to eat the 2 lines that were open had incompetent cashiers. I was in line for 10+ minutes with only two customers in front of me. Never returning to this location.

Patrice Steele

Very rude people that work at the deil. One of the servers got mad when I asked her did she have flat bread? she showed me a regular loaf of bread and I said no no forget it thats not flat bread. I would think if you work at a deli you should know what flatbread is So i just ask for a regular sub. because apparently she didnt know what flat bread was. Then she catches an attitude. All she had to do was simply say yes or no not catch an attitude.

Vernatta Lee

I was not pleased with the service I received today. I placed a large order yesterday with specific instructions that I had to pick it up by 10:00 A.M. It was for a luncheon that I was having for my staff. They did not have the order ready, and they were extremely rude. The food was not ready until 10:25 A.M., and lunch starts at 10:30 A.M. for my staff. I will not patronize this store in the future.

Matt

This is a small Publix with limited parking and slow staff. The deli consistently struggles with online orders and the express checkout lane is usually the slowest because its full of people with more than 10 items. Its decent because its Publix, but as far as Publix stores go, this is a really bad one. Go north to Miami Shores or south to 18th and Biscayne. Itll save you time.

Jissel Rivas

Whenever you call they put you on hold forever. This is the worst Publix ever, the people at the Deli and Hot Food are very extremely rude. Dont go to that Publix. Theres another one on Biscayne Blvd and 17st (South) next to Wells Fargo and also another one on Biscayne Blvd and 90st next to Walgreens. People are respectful there.