Category: | Furniture Store |
Address: | 777 E Merritt Island Causeway #336, Merritt Island, FL 32952, USA |
Phone: | +1 321-459-2473 |
Site: | cloud9sleepshop.com |
Rating: | 4.8 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–6PM |
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Cathy C
What can I say? My husband and I were so impressed with Cloud 9. The whole service experience was EXCELLENT. Brice was the salesperson who is NOT on commission. The people here are part of a family owned business so there is NO HARD SELL. Everyone is knowledgeable, committed to service and full disclosure. Since they dont advertise, they count on word of mouth referrals....then they pass that cost savings on to you! REALLY. What a novel approach...charge customers a fair price, back up your products with service and commitment and feel confident that you will get referrals. With the above said, my husband and I have been looking to buy a Tempurpedic for the past two years but the cost was really prohibitive. When we found out about Enso (which is the only brand Cloud 9 carries) we started to do our homework in earnest. The Enso is every bit as good as Tempurpedic...as a matter of fact...we now think it is better and at half the cost. Did you hear me???Half the cost! For the first time...in a long time...we feel confident in our current Enso Denali twin motorized bed purchase and we are looking forward to doing more business at Cloud 9 in the future. Dealing with Brice and Scotty (the owner) was a pleasant and educational experience. We plan on going back to Cloud 9 in a few months and buying a new Master Bedroom set because we trust "cloud 9". Kudos to service, personnel, product, quality, value & pricing Cloud 9. Sincerely, Cathy & Jack
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Michael Durjan
Cloud 9 Sleep Shop was the smoothest experience Ive ever had in a furniture store. I went in to pick out two living room sectionals. The moment I walked in I was greeted by Scotty who took the time to sit down with me and ask exactly what I needed and he even asked for pictures of the room. Not only did he help me find what I wanted but he made great suggestions. I decided to compare the prices here to other locations in the area and the prices were great. He even included delivery and assembly. They basically told me the way they keep the prices down is because theyre family owned and they dont have the huge overhead of a warehouse. Ive had the furniture for over a year now and my biggest problem is keeping my kids off of it lol :) Thanks a lot and hope the review helps.
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Dean Friedman
I recommend Cloud 9 as a very good place to buy a bed. Due to 2 car accidents that injured my daughters back, I knew I needed to upgrade her mattress to help her sleep better. I checked out several places in Brevard County before checking out Cloud 9. Im glad I waited. My daughter checked out many beds there with a nice choice and great information from the sales person. We got a fantastic queen size memory foam with frame, memory pillows, delivery, and setup for an amazing price. My daughter was extremely thankful, sleeps through the night, and has eliminated all pain with the new mattress and some exercizes a few times a week that have also helped her. Thank you Cloud 9 for being such a positive influence on my family.
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Jeremy Edgar
If youre looking for new furniture, make sure you head over to Cloud 9 sleep shop. We stopped into the mall after a friends recommendation and are so happy we did. We not only saved money over the big box stores we tried, we didnt have to deal with the pushy salesmen. Scott and his family have gone above and beyond to make sure every aspects of our furniture purchase was pleasant. From the laid back yet knowledgeable sales approach all the way to the friendly delivery guys. Id give these guys 6 stars if I could!
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Tricia Woods
I ordered a reclining sectional that came in sections. When it was delivered and set up in my living room as a free standing unit, not against a wall, I realized all you saw was the back. The back showed the gaps in between sections and velcro where it reclines so this made me not like the couch. I immediately called and spoke to the owner who allowed a trade with no issues. So in love with my new choice and am thankful Cloud 9 understood my concern.
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FreeSpirit12
I love Cloud 9! Theyre so friendly and helpful and saved me tons of $ with my mattresses and bedroom sets. My sons desk was unavailable at the time but they actually took the time to set up a really nice temporary desk for him in the meantime. Delivery and set up of all our furniture was quick and they followed up with a phone call later to make sure we were satisfied. We couldnt have been treated better anywhere else.
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Michael Carabis
Just moved to FL late August...sold all the furniture but found CLOUD 9! Furnished a bedroom, dining room, bought entertainment unit and, coffee table w/ end tables for the living room. The staff at this store are amazingly friendly and accommodating. A really nice, non-stressful shopping experience. Would go back there in a heartbeat....
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JENNY HARPER
My husband and I are just now starting to look for a new matress. Cloud 9 was recomended to us by a friend this was the first store we checked out. We were blown away by the upbeat helpful customer service! The prices are outstanding. We have started price comparisons around town and will be getting our new matress from Cloud 9 for sure!
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Alexandra Mack
My fiance and I have spent a lot of time shopping around, furnishing our new home. The level of customer service we received at Cloud 9 was wonderful and refreshing. The staff was extremely friendly and very knowledgable. We definitely recommend this store to anyone in the market!
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magic frost
We bought an adjustable bed and mattress after a terrible experience with Mattress Firm. Cloud 9 to the rescue with a better deal and we love this new bed. We will definitely be back to Cloud 9 They are great!
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Alexis Kimmel
Everyone here is so friendly and helpful! I am very satisfied with my new mattress, and I love the convenient location in the mall. I would definitely go back and recommend Cloud 9 to my friends!
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Seeta Begui
Love my bed! Didnt know I could even sleep this well. So happy with my purchase. I fall asleep right away and dont wake up til morning. Sleeping like a baby! Thank you.
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Jasmine Esmailbegui
Main salesman, Scott, is extremely friendly! We now have a Spirit mattress from this store and my dad is "sleeping like a baby" for the first time in decades. Awesome!
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Amy l
Very happy with this store, they went above and beyond well after the sale. Hard to find people like this anymore. Very happy with all aspects of our purchases.
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Kyle Futch
Very nice place with phenomenal customer service. The owner gave me a great deal on my mattress set with a free, same day delivery. I was thoroughly impressed.
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Breana Wall
Very poor. They were rude and they dont deliver on time. All around upset with it and would never go back again
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BJ Esmailbegui
Store is really nice and the people are great. Probably the best kinds of beds around
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Jessica Starr
Great family owned store if they dont have it they will find it for you