Category: | Cell Phone Store |
Address: | 1363 Main St, Dunedin, FL 34698, USA |
Phone: | +1 727-330-7674 |
Site: | metropcs.com |
Rating: | 3.5 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 10AM–6PM 10AM–6PM |
A.
A.J. C.
I went into this store on Feb 18,2016 and had to buy a new phone because mine was stolen while I was over in Dunedin. The phone I purchased was a LG K7 ... I bought the phone , a case , a SD card and a screen protector. The person behind the counter ( YANA ) put the protector on and told me that the bubbles would be gone within 24 hours ... well they did not go away and the protector started lifting down the whole right side. I am disabled and could not get back over there so I called over there and explained the problem to another employee ( A Young Man ) and he said that they would give me another one. I told him that I lived in Lakeland so I would be having a friend come in and pick it up for me. When my friend went in to pick it up yesterday 3/9/2016 the employee behind the counter charge them for it after telling me they would replace it for nothing. They will lie to you to shut you up and tell you what ever you want to hear. I would not recommend this store to my worst enemy. They are a bunch of liers.
DA
Dan Falk
Store smelled of marijuana, woman with short blonde hair was rude and was chatting with a customer who had a young daughter and was dropping "F bombs" left and right while I was in the store. On top of that, all phones are priced at least $20 more than what is advertised, and when I asked the woman why this is, she just said that theyre a private seller and to go to the corporate store. So thats exactly what I did. First and last time going into the Dunedin store.
SA
Sara Reyes
There is a guy that works at this location now who is great! He took his time to go over my issues and really did his best to help me. I would give this store 5 stars however the short hair blonde girl that works at this location is very rude. She does not try to help you with anything and acts as if you are bothering her when you come into the store. Most of my friends say the same thing. I will only go to this location now when the guy is working.
AD
Adriana Mendoza
i was told my phone had a warrentee and could be replaced for $15.00 i was told to call in on monday , i called several times and got no answer, either they dont answer the phone at the store or no one is there. i have gone so far almost a week without a phone trying to find a warrentee store close to me, waiting on this stores bullshit promises. they SUCK
KO
kodi vichi
This store has terrible service, the woman who was working showed no motivation to help or satisfy the customer. She was very mean and inappropriate with her language. i asked to speak to a manager and was told to "find him". I will not pay my bill at that specific store due to her and hope anyone else did not get treated with such disrespect.
EM
Emi Herself
I highly recommend this location! Yana and Estelle were so quick, friendly, and funny! They helped my son get a new phone to replace his broken one and had us in and out in less than 30 minutes! If youre looking to get metro but dont know which location to go to, go here!
MI
Mike Roberts
They were able to resolve half my issue, but were somewhat rude about the issues they couldnt resolve. The clerk was rather condescending about me needing to go to the corporate store to resolve my issue. It could have been easily handled without the attitude.
KE
kevin merritt
Yana is a fantastic representative of metro pcs. Her knowledge of phones and her technical support skills, make her the best Ive dealt with. I will continue to go to her for all my phone needs. Thanks.
KA
Karen MacKenzie
this store is great! The employees were kind courteous and helpful. Got my warranty phone and this timely fashion. It was great. I highly recommend the store
SO
Soggy Tamales
The people in this store are pretty cool and very helpful.
HA
Hannah Talsness
Always helpful whenever I need something!
JO
Joan Hutkin
Good Cheap Prepaid Cell Phone Service
ME
Meagan Brooks
Yana was fantastic! Great service.
PA
Pamela Sparks
Nice people and patience is a +.
BE
BETTY BECKER
Good and knowledgeable service.