Category: | Office Supply Store |
Address: | 34940 Emerald Coast Pkwy, Destin, FL 32541, USA |
Phone: | +1 850-650-0120 |
Site: | officedepot.com |
Rating: | 3.2 |
Working: | 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–6PM |
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Scott Hand
Terrible Personal Experience At This Store in Destin! I needed an image printed on a sheet of paper and labels. The night before, I went to the Printing Services area of the store and the employee was great. I was able to load the graphic, put it on an Avery template, put it in Word and print them out. He allowed me to get labels printed and a big version of the graphic on a sheet of paper. I went today to get that same graphic printed a little bit bigger, but the employee, Michael, said that he could not allow me to do that. He said that he would have to charge me a design fee to enlarge the graphic, the very thing I was able to do the night before by the very helpful staff member. I told him of my great experience last night and he said it was against store policy to do that. I then asked to see the store policy that describes the restriction since I was able to do the very same thing the night before, but he said it was against policy to show customers the store policy. I asked to speak to the store manager and he said that he was the manager. I told him to have a nice day and started to leave, then he said that there was another assistant manager I could speak to. He misrepresented himself to me by saying he was the store manager when, in fact, he (Michael) was not the manager of the store, only of the print services. By then, after being misled to believing he was the store manager and also being misled that there were *no* other printing services in Destin (he said I had to go to Ft. Walton Beach), I had enough and started to lose the ability to speak. I HIGHLY recommend not patronizing this store if Office Max/Office Depot staff are going to mislead customers in this fashion. There are many other options in Destin to get print and copy services. Per Google, the options include: The UPS Store, FedEx Office Print and Ship, Copy Systems Business Center, and more. Please consider spending your money somewhere else.
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Maggi Szczepanski
Workers were just wandering the store and we couldnt get anyone to help us buy an office chair. We asked one guy, who said it wasnt his section, so we asked the manager, who said hed send someone over. No one came over. My daughter wanted to buy some earbuds, but the rack was locked. We asked a saleperson if they could get the earbuds for us, and he said he didnt have a key, but hed call someone. No one came. Then the manager wandered close to us, and I asked him, and he said he didnt have a key, but someone would be over soon. Finally, 10 minutes or so later, a salesperson was heading over to help us, and the manager stopped her, and asked her to come help him with something. 10 minutes later, she came back and said she didnt have a key, but shed go get one. She went up to the first guy we asked and he gave her the key. We had taken the tag from the chair we wanted to the register, and the cashier said "Let me see if we have one in a box. She asked one of the guys to go check and he just wandered to the back of the store and never came back. My husband went back to check on him and he was standing in front of the wrong chair, saying, "We dont have any in the box". Husband showed him the chair we were trying to buy, and he was told that they probably dont have that one in a box either, and the old guy wandered off again. We left and I ordered the chair online from Staples. Awful staff. Awful manager.
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Vanessa Goodson
The manager Rob was very helpful, kind and professional today. I had purchased a printer and technically was over my 14 day return policy but I called and explained I was having. Nothing but issues with it and he told me to come in. He definitely took care of me. I ended up getting a different printer as well as store credit for the difference. I appreciated being taken care of as a customer. I will continue to shop here as always.
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Robyn Riddle
HORRIBLE SERVICE. Called to see if they had something available and they put me on hold for 26 minutes and counting. I finally hung up. Called Office Max and got my question answered in just two minutes.
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Bowen thompson
Ordered business cards three weeks later I called to see where theyre at !!! they didnt know who I was ! Priscilla was handling it and gonna call me back ... No call !!worst customer service
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A Private User
The most comprehensive office supply store in the area. Friendly and efficient staff. Exceptional manager. Ask for help and they give it. The only place we buy office supplies
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Iain Searcy
Good place to buy cheap water. Ok place for sales on items. terrible place for stationary or files/ folders as its way pricey and the return policy is not very long.
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Leah Arrr
I just think Office Depot seems very outdated. Needs a serious overhaul to be a winner these days. The place looks the same as the day it opened, what, 30 years ago?
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A Private User
I called to ask if they had a item, and all the gentleman did was sigh and said "we dont carry this item" and hung up before I could ask anything else.
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Eduardo Torres
Excelentes ofertas y atención. Me encanta ir.
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Garie Shrewsbury
One of the best Office Depot stores you can visit. Great management, friendly staff, clean, well stocked, and organized.
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Keith Ladd
It has been challenging to send items to print from a mobile device while inside this store. Service ok.
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Tarik Jensen
Got my desk Here half off, it was an awesome deal. Store was clean, sales staff was friendly.
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Spencer Pous
The clerk on the register has the worse manners, I walked out and went to Best Buy.
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Deanna
Every item of furniture we liked had to be ordered online. Bathrooms were clean.
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Anthony Ciurleo
Prices need to be a bit more competitive however a lot at your fingertips
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BHH Sr
I agree with the other reviews... it just seems empty.
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Rusty Burke
Helpful staff but long lines
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raidel vasallo
Typical office Depot
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A Private User
Best office depot!
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Jorge Takeshita
Very kind staff