Divers Direct

Category:	Dive Shop
Address:	425 S Dixie Hwy, Coral Gables, FL 33146, USA
Phone:	+1 305-661-3300
Site:	diversdirect.com
Rating:	3.9
Working:	9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–6PM

Location

Photos 51

Reviews 20

Luis Orlando Suarez

En general Divers Direct no es eficiente con los rewards, tienen un sistema muy complicado cuando quieres usar los puntos, y por otra parte nadie en la tienda sabe como usarlo, tienes que esperar entre 45 min y 1 hora hasta que ya no pueden mas y dicen que no se puede usar. NO es culpa de los muchachos de la tienda, es que ellos no han recibido el debido entrenamiento para aplicar dichos rewards o puntos. Para colmo cuando converti mis puntos en un gift-certificate el dia 18 de Junio 2015 y los trate de usar el 1 de Julio 2015, despues de tanto tratar el muchacho que me atendio muy amable "Luis" que trato hasta el cansancio por usar esos puntos, llamo a la compania y le dijeron que ese gift-certificate fue usado el dia 29 de junio 2015 en Orlando. Como es eso possible? Ellos venden tu informacion o usan los mismos gift-certificate repetidos. Divers Direct ya me tiene muy molesto y perdieron un Cliente.

Gabriel Piedrahita

Last night I went to Divers Direct and had one of the most pleasurable customer service experiences ever. Joseph was EXTREMELY helpful in assisting me with filling my tank as well as introducing me to Freddy who took some time with me to share some insight about my brand new spear gun. As a business owner I can attest that your team is what makes your business and these 2 individuals are definitely assets to Divers Direct. Joseph was so kind that I went ahead and purchased a fill card for future air. Definitely would recommend visiting this store - Amazing Staff

max power

Have a great selection of items but your customer service needs a little help. I have visited the store 4 times been in there for 30-40 minutes trying to fugure out when I need and never have I had anybody help me out until I get to the cash register always get asked if anybody help you i say no and they always apologize. If I would have had proper help I would not have bought equipment that I had to return and a mask that I was told I could dive with and my ears are in pain just from going 4 feet under. Ill just go back to amazon.

Mike Suarez

Alfredo is the best diving instructor ever, patient, professional, and particularly good with kids. My 15 year old Nephew felt very comfortable and safe while Alfredo was teaching our Open Water Class. My salesman is Josef, a very knowledgeable young man who suggests rather than sells, no pressure, good information, lots of choices. All in all, Divers Direct is the place to go for anything DIVING. Thanks for great service ! Ive spent close to $6000 on equipment for 2, and it was all money well spent !!!!

Davidscubaandfitness

Costumer service the worst!! They only take care of you went you go to the store to spend money.. I left a sunto watch for batery replace they told me that is not gonna be for more than a week.. Its been more than a month a now they are telling me that they call me a couple times for make my payments thats why they didint send the watch.. Its not true... The watch was misplace.

Stephen Hartley

Excellent staff who are familiar with the local area and always willing to help and offer their expertise. The store is clean and well organized with a wide selection. The Divers Direct points program is a great way to save money by receiving gift certificates based on purchases.

Jason Blume

Divers Direct Miami is a frustrating place that I will stay away from. They are under staffed with less than slightly knowledgable sales personnel, they are unprofessional and make me question if they have ever tried scuba diving themselves... Take your scuba gear repairs elsewhere

Mustafa Turra

Great place to buy dive gear! I went as a new diver and Luis helped me a lot to pick up just the gear i needed. Scott, the manager is great and responded to my calls as i was travelling from abroad so i knew they had what i might need.

Acelio Alvarez

This is a great facility with knowledgeable staff and an excellent selection of clothes and gear and the stiker of salt life i was looking for i finely founde it here thanks Divers Direct.

Bruno Chiarini

Finally in MIA! And by far the best store of DD. Might be smaller than other DDs, but its a lot more organized. The layout flows very nicely and the product selection is very good.

Ismael Lopez

Awesome, happy, fluent-in-the-ocean store where everyone is happy to AUTHENTICALLY help. A place where a customer feels at home.

Peter Amaro Jr.

Great Variety, Great Service, Great Selection, and Competitive Pricing..........Thanks to Markus for the recommendations!!!

Nicholas Bergau

Manager Adrian is very rude and unfriendly, theres plenty of other dive shops that offer way better experiences.

Jose Maria Gonzalez

Tiene todo lo que necesites para Bucear

tracy etienne

This is a great facility with knowledgeable staff and an excellent selection of clothes and gear.

Marco Oliveira

Knowledgeable staff... great selection. Will return.