Petco Animal Supplies

Category:	Pet Supply Store
Address:	2434 W Brandon Blvd, Brandon, FL 33511, USA
Phone:	+1 813-571-0120
Site:	stores.petco.com
Rating:	3.6
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–6PM

Location

Photos 100

Reviews 27

Daynier Rodriguez Cortes

This has been our worst experience with a pet grooming place. We have been taking our dogs here for about one year now. Two of the dogs we take here just get their nails buffed. We bring our third dog here for a full grooming service. We recently noticed that he was scratching his ear a lot. After taking a closer look, we discovered that he had an ear wax impaction which we thought wouldn’t be possible since the staff supposedly always cleaned his ears; which by the way we pay for. We ended up having to disimpact his ear, which was very bad to say the least. The second issue we had with this grooming service was the anal gland cleaning. We took our dogs to the vet for their annual checkup and to our surprise, the same dog, the one with the ear wax impaction, also had his anal glands backed up. When the vet emptied his glands, it was evident that the groomers had not been emptying it like they were PAID to do so. When the vet emptied out his glands, it was a solid mass that came out instead of the normal watery substance. Needless to say, we will NEVER take our pets here again. It is disgusting how us, the consumers, pay for extremely expensive services which do not get done. I will be spreading the word around of our experience here and will encourage people not to take their pets to this location.

bdmutti1

Be very careful about buying your pet food here. On two occasions my dog food was filled with little moths that like to reside in grain foods. They will infest your pantry. Both times the male manager told me this is expected in dry pet foods and is quite common if you dont use it soon enough. (each bag I had just bought from this store) I have never had this problem since nor before these events because I have never gone back to this place again. He gave me a refund and washed out my bulk containers but he tried to blame me saying I shouldnt buy big bags for my small dogs cause they dont use them fast enough and the moths have time to hatch and grow. Lol I have had small dogs many years and I NEVER have run into this problem before. THE only thing I did any different was to buy from this store! Never again. Watch for expired foods (they are notorious for this). Watch for moths in the bags or your storage containers.

Dilia Gomez

I visited Petco in Brandon on 07/03/2013 to purchase several items, among the items were food for my dogs, cat and bird. I looked at several bags of dry cat food, they were expired, some of them as late as October 2012 in 3 months that would be a year old. I spoke with one of the store managers to advise about this and to my surprise, he knew, his response to me was and I quote "Yes, were trying to sell the old stuff before we receive the new ones". I left the product and decided to check the bird food, expired too or if not, they would expire on 07/06/2013, in 3 days. Really??? If you decided to buy pet food at this location, make sure you look for the expiration date of the food items.

Corinne Vargas

Visiting our family from out of town and wanted our shihtuz Max to get a haircut for the holidays.. went to a groomer locally there and he looked horrible until we bought him here and he seen Stephanie a real professional, knowledgeable awesome groomer who turned him back into my handsome prince. She then walk with us and helped pick out some shampoo and products to help keep him looking so good. Thank you Stephanie and whenever were in Brandon well come by for a cut and the royal treatment.

Ameer Jalal

Matthew was the guy who helped me get another fish tank and supplies. He told me both what was necessary and what wasnt, rather than what was most expensive. When I asked him about fish he unloaded tons of information on me. - the man knows his stuff. This PetCo in particular has a small selection of stuff but this employee made up for it. We arrived close to closing too and got this wonderful service. Matthew is awesome and deserves a raise/promotion and some props.

Casey Brookshire

Scheduled an appointment to get our puppy a bath. They called us back within 40 mins saying she was done. Which it normally takes 2-3 hours. Got home and noticed her belly was still dirty and nails werent grind down (paid extra for it too). Very disappointed in the experience we had with them, they also didnt even bother mentioning the special they had going on and we ended up paying almost $20 more.

Tanya D

I go here all the time for my fish supplies. The prices are pretty high, like any other Petco, but at least the staff is nice. You can expect to wait a long time for any assistance - in fact, I probably get help 1 out of 4 times of going there. You will have to hunt someone down every time for assistance. They always seem short staffed.

Laneesha Castrejon

No problem with the staff. The location doesnt have a lot... weve been there twice (out of convenience, we happened to be in the area) and we find ourselves saying "oh yeah, this place doesnt have much". The have the basics, just limited options of those basics.

Ashley Atkinson, M.Ed.

They took such great care of my dog! We went in for a nail trim. So nice. Sabrina was amazing!! Belvedere is a nervous little guy, but they did so well with him! I couldnt be happier with the service and friendliness of the grooming staff

Karen Bickford

They were a little understaffed when I went in but the staff that were there were polite and helpful. Ive had many good experiences at this location!

Nathan Patria

The staff was incredibly friendly. They deserve 5*. It was overpriced and didnt have a great selection however.

Joshua Rowland

Does not have reptiles, and furry critter selection is slim. This one is mainly bases on supplies and fish.

David Appleby

Always created with a smile Shelley grooms the best dogs and store has all the supplies for my fur babies

Debbie Cabrera

The staff is friendly and helpful. Trainer is fabulous. My doberman is doing great in her classes.

Larry Cook

They always seen to have what I am looking for but their prices are a little too high. IMHO