Category: | Optician |
Address: | 1035 Connecticut Ave NW, Washington, DC 20036, USA |
Phone: | +1 202-833-9455 |
Site: | voorthuis.com |
Rating: | 4.7 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 10AM–5PM Closed |
LM
LMPRINC
On Wednesday, August 24, 2016, about 2-hours before our scheduled departure from Washington DC, my wife lost a lens. We visited 2 eye care establishments across from our hotel with disappointing results. Quite accidentally, we saw your Connecticut Ave. facility. We entered, with low expectations, only to be pleasantly surprised by the prompt and exceptional service and sensitivity we received from Brian and Dr. Mazia. As a result, my wife was able to enjoy the remaining days of our vacation in comfort. Thank you very much! If ever you expand to our area of northern New Jersey, we will be among your first customers.
A
A Private User
I liked my experience here, but I am extremely frustrated by how they are messing up my contact orders and am finding a new doctor ASAP. I just asked them to order my contacts for me (90 day supply). They had no problem charging me $180, but first delivery just sent me 30 days. I asked them to fix it, and then they send me 60 days of a cheaper one day lense than what I paid for. (I only like accuvue true eye- the others bother me). No answering machine to leave a message, no return label. They insist its not their mistake but their supplier, but either way it is absurd.
IR
Irene Abdou Photography
Voorthuis is the best optician Ive ever used. Their customer service is AMAZING!!! They were awesome at helping me to pick out the perfect frames, plus they have a fantastic selection - very stylish frames. My 3 favorite pairs of glasses are from Voorthuis on Connecticut Avenue, and I will absolutely return to Voorthuis for my next pair!
HO
Howard Covert
Like Rohmteen, Ive dealt with Voorthuis over the last 3 years. Paul is extremely knowledgeable and helpful with frames, frame repair, and fittings. Dr Mazia is fantastic - my new contacts fit great, and the progressives I got work great.
A
A Private User
Great collection of eyeglasses and the person who helped me was terrific. Im helpless when it comes to picking out frames and he was very good about steering me to frames I like very much. Very pricey, though.
JI
Jim Griffith
My glasses broke shortly before a flight back home. I looked them up, I was in and out with fixed glasses in about five minutes (without telling them it was a rush job). Very happy.
A
A Private User
Ive had a great experience with Voorthuis over the past three years, the guy who runs this location is very nice and knows what hes doing.
RI
Richard Williams
He did what no other optician could. I finally have contacts that I dont have to wear glasses to read.
JE
Jeffrey Richter
This shop is great. Paul and the others here really know what they are doing.
WA
Wayan Vota
Now that was great service. So better than a chain