Category: | Discount Store |
Address: | 1251 Centerville Rd, Wilmington, DE 19808, USA |
Phone: | +1 302-683-9312 |
Site: | walmart.com |
Rating: | 3.4 |
Working: | 7AM–12AM 7AM–12AM 7AM–12AM 7AM–12AM 7AM–12AM 7AM–12AM 7AM–12AM |
SU
susan guzman
July 8th, 2015 RE: Yasmeen Stevenson Store # 5436 To whom it may concern, I recently dropped film off to be developed on June 18th 2015, early in the day. I came to check if it was ready every week, I was always told not yet. I even called, with the response not yet. Your sales people 2 of them said they would call me when they came in. Well that never happened. I went into the store on July 7th hoping to get some answers or to speak with a supervisor if needed. Mind you, this film was my aunts that recently passed away in April, my Uncle found it in her camera and was anxious to see what was on it. I was very concerned it had been lost forever. On July 7th the young woman named Yasmeen Stevenson was working the area, she searched and was extremely helpful. I explain about my aunt and my uncles concerns. She took the time to search the whole area, which no one else did. She finally found our pictures. My Uncle was so thankful she actually went the extra step. You need more employees like Yasmeen; she was kind and very courteous. I can truthfully say this young lady gave me the best customer service I have ever had in this store. You should make an example of her to all your employees. Kudos to her for making us feel like valued customers. A very special thank you Yasmeen!!! Oh and the pictures were of ,y aunt and my uncle on the last Christmas they had together. He looked at them and broke down right there. Big big thank you Yasmeen for making his day. Please take care of this young woman she definitely is an asset to you company. Thank you, Susan Guzman
AD
Adam Meadows
Recently moved to the area so this is how my closest Wal-Mart. I stop Im pretty frequently as Im a family man, typical of that someone always needs something and of course it was forgotten last time or just popped up....gotta have it kinda things. The variety is great prices are certainly better than other stores. Due to its location they also have a pretty darn good monopoly over the Local shopping, since the closest similar type of competitor is almost 15 miles away at the Mall of all places. I for one am always telling my family...nope dont get that here we can grab it at Wal-Mart for far cheaper lol. But then we get to the staff.... Yeah not so great. Certainly NOT AT ALL PROGRESSIONAL! Dont get me wrong you have you good ans bad like anywhere however in my opinion 75% ARE FAR FROM PROFESSIONAL. Id rather drive to the Elkton MD store 20 25 min away simply because its CLEANER, friendly and overall a better shopping experience. I completely stay away from the Wal-Mart at the RT13-40 split in New Castle COMPLETE DUMP, DISGUSTING PLACE AND THE STAFF ARE ALWAYS.....ALWAYS UNFRIENDLY. simple questions when your even able to locate someone (usually have to go to customer service, wait in line or politely sneak a question into a cashier) because you cant d anyone on thr floor. Butttutttttt thats different story lol Hope my honest and legitimate review helps someone who actually uses these reviews to decide anything. Have a great day, go kick this days ass whomever is reading this!!!
NA
Na Jones
LAZY WORKS, HIDDING FROM WORK WHILE ON THE, GET PAID TO RIDE THE CLOCK, OLD BLACK LADY WITH GLASS GOT A NASTY AND RUDE ATTITUDE WHEN SHE NOT BUSINESS AND IS ASKED CAN SHE RING UP 2 small item, SHE ACT LIKE SHE, DIDNT HEAR ANYONE TALKING, AND AFTER WAITING 5 mins only one in line, she told my go somewhere else. I said its her, and remund her she was on the CLOCK GETTING PAID TO WORK, SO SHE WALK TO HER MACHINE, WITH AN ATTITUDE AND MUMBLING TO HER SELF AND RING ME UP. OTO MANY WORKS RIDING THE CLOCK NOT WORKING BUT HETTING PAID, THOU, SMH. Walmart would would get richer fast, IF THE CHECK OUT LINES WAS NT THE LONGEST IN THE WORLD AT EVERY WALMART IN EVERY STATE. THOU WALMART HAS Good deals, cheap prices, Great Value band sold here, beat the price and taste of all other pasta and spaghetti sauce, the good oatmeal with raisins for $2, while other store want $5, but Save-a-Alot only sell the plain nasty brand, flavors but what they do sell is a good price
CA
Carol Bolen
Not only is this one of the smallest Wal-Marts Ive ever been in, but it is highly unorganized. I was there on a weekend at one of the busiest times and there was actually a stack of empty cardboard boxes at the end of one of the aisles. It is difficult to navigate because the aisles are so small. The only reason I gave it 2 stars is because, unlike our superstore near me, they had practically all the registers open so there were no long lines. Unfortunately, one of my items (an expensive item) was missed when I loaded my cart and when i got home i attempted to call customer service. They said i could come down with my receipt tomorrow and get it. This was after 2 phone calls and 25 mins on hold. This is ridiculous! Now I have to drive back down to Delaware from Pa when I was doing errands today that already took me down there. After I was on hold for over 10 mins with the 2nd call the line started ringing but nobody picked up so I hung up. Im pissed!
SA
Sam Cazes
This store is the dumpiest Walmart i have been too. The parking lot has trash everywhere. The place is a dump inside and out. The staff is 90% useless, walk by and if you ask a question they dont know or not my dept. and that last review that said that girl in photo was the greatest must be a friend or family member, i was in there to p/u an order and she was on her phone and i asked to get my p/u and she said she was on break. after 25 minutes i was leaving and she was still on the phone, Walmart is great 30 minute breaks. and another time i was looking for a tv and there was only one person on the floor and after waiting 15 minutes for him to finish with the customer he had, and i walked by and he was telling the customer about his music career. And the managers are useless and unprofessional, and Ghetto. I only go there if i am stuck of i go to Elkton or Middletown. this store should be closed.
TE
Teresa W
Stood at the internet order pickup location and entered my info. It said someone would be with me but nobody came. Tried the button to call for help many times but nobody came. After 10 minutes of the cashiers staring at me and saying nothing I asked an employee walking by. They said to go to the back. Then stood in the back for another 5 minutes before someone came. An employee asked if I had seen the register employee because she needed his keys. It was just disgusting and chaotic in this store. Shame on the management staff. You cant even blame the bottom employees when theyre obviously strung so thin. It took way too long to pick up an internet order. There were no signs to say to head to the back of the store. Employees were literally running back and forth because it was so busy. By the time I got my pickup order more people were waiting behind me. This store makes Walmart look really bad.
GI
GIAMBRONE PROPERTIES
The lines are ridiculous, however HAS improved note that there are several self checkout lanes...the parking lot is NOT safely lit at night, half the things there are not even functioning lights in the lot...there are status people asking for money, harassing customers in the parkng lot...the people at the customer service desk are usually very rude and a majority (minus a select few) Id the employees on the floor-register are not knowledgeable about where items are located in the store, and seem indifferent and either too lazy it just unwilling to help if you need help or have a question...that said I unfortunately shop at this Walmart regularly because Target and other similar stores are not nearby...Wal-Marts prices are also much higher in general than Target our Kmart, etc....this particular store is definitely the worst Walmart overall that Ive ever shopped at.