Shone Lumber

Category:	Lumber Store
Address:	634 Stanton Christiana Rd, Newark, DE 19713, USA
Phone:	+1 302-998-3357
Site:	shonelumber.com
Rating:	4
Working:	7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 7:30AM–1PM Closed

Location

Photos 24

Reviews 8

Kathy Collins

Should have known when we went to discuss a kitchen design and had made an appointment for noon but our designer had another person he was working with as I heard him say he forgot about our appointment. Did not meet with him till about 12:45. The plan was great we decided to go with the cabinets, paid for half and when they came in paid the remainder. Due to some work issues our. Ontractor start date was changed we made arrangement to have the cabinets delivered, already paid in full and the delivery person did not come to our door to see where we wanted them or even that he was at our house just left all but one on our deck and one in driveway when we asked him to bring g in house refused and left. Took my husband several hours to get the cabinets in as at least six had to come through front door. When I called when it hapoened they were closed for the day. I called first thing today and was told receipt says curbside delivery. Did they once tell us this. Had we known this would have paid our contractor to get them when ready for them. No customer service skills and kitchen cabinet department as our guy on vacation has not called us either. Very happy to take your money but poor customer service. Very disappointed was trying to give business to local not chain store.

Joseph Ritter

My wife & I went in to the Newark showroom to get an estimate for cabinets, they made us wait a long time until finally a representative named Paul Rummel met with us briefly, we told him what we wanted and he said he would get back to us, that was almost a month ago, he never called us back or emailed us our estimate, very poor customer service.

Samuel Yoder

Ignorant management. When someone who works for shones, makes a mistake with your order and you confront them about it. The management will say that it is your fault.

Christine Whitfield

Excellent customer service. Special thanks to Brian Johnson for his help with my house rehab. I look forward to working with Shone again in the future.

Gary Griffith

Outstanding source for lumber and building supplies, especially if youre in need of super knowledgeable staff and higher quality materials

John Fusco

More lumber than your local box store. Nice selection and good staff to help you get what you need.

GEE INK

The best price anywhere for all trims

Robert Ruddy

Very easy to work with.