Staples

Category:	Office Supply Store
Address:	1041 N Dupont Hwy, Dover, DE 19901, USA
Phone:	+1 302-736-5754
Site:	storelocator.staples.com
Rating:	3.4
Working:	8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–6PM

Location

Photos 63

Reviews 16

Sherri Walls

Dropped off some things to be copied and laminated at 11am all I needed was 35 copies in color and laminated , which I had to wait about 20 minutes for someone to lelp me, was told I would get a call later that day to let me know my order was complete. It has been 24 hour later and I still have not received a call to let me know if my order was complete. I had to call to check on my order, was on hold for 15 min before someone picked up the phone to help me, and was put on hold again, when they came back on the phone I was told they could not find my order and would have to call the employee that was working to see where my order is. What a way to keep customers! Now I have to wait to see if they call me back to let me know if they found my order, NOT HAPPY

Ameretsu Shidori

Hot or miss. Some employees care a lot some dont care at all. The Printers rarely work and are often down at critical times of the day. The "custom print" area has never figured out how to properly organize their work orders. Its been years and theyre still always backed up and annoyed at customers like its your fault theyre so inefficient. The inventory they have a lot of items in stock which is good but their prices are insane. Its really expensive to by even the simplest of office supplies here. I dont really see how they stay in business. It must be their "copy and print" services that keep them floating.

June blottenberger

Very upset with staples easy tech. Dropped or laptop off was tools it would take a maximum of 72 hours for a diagnostic. Ended up returning in five days. They told us what was wrong but proceeded to tell us who we had to call to figure out how much parts were. thought they did that. Just not a good experience and a laziness from the employees. Will be going to best buy/geek squad from now on

Evan McHenry

The store itself is very well maintained and organized and the staff are helpful. The technical support that they provide for computer repair is overpriced and under-skilled. You would be better off going to the local computer repair stores around Dover/Camden.

Haleos

Waiting on the phone for about 20 minutes listening to a disoriented piano song, my question would have lasted a couple of seconds to a minute. Fire your employees that cant figure out how to answer a phone, they are more trouble than its worth.

A Private User

Extremely disappointed in the service I received at this store. It was embarrassing and upsetting. The staff was extremely rude, arrogant, disrespectful, lazy, and uninterested in helping anyone. Hopefully a manager gets this staff into shape.

Janine Beatty

Ive always received great service from this store. I usually go there when Im in a bind and need something immediately. Once an order was messed up, they went above and beyond to correct it and gave me a great discount.

Ken Pyle

One of worst experiences I have had in a long time. Only one checkout line and I am not sure if he had any experience. I will double think before I go back to the Dover store.

Suzanne Ford

I most often deal with the print department and never feel like I, the customer, am a priority. The personnel are slow to help and getting them on the phone is next to impossible!

Donald B. Reeder

Good selection and online ordering if they dont have it in stock. Friendly service and competitive pricing.

ii Luxene ii

Wonderful store for buying stationary! Really low prices!

Darrell Stevens

Quick and convenient, especially if you have an office.

Steve Smith

No filing cabinets. Except cheap plastic ones

Carolyn Cohee

Staff and customers are very helpful.

ATL

Nice people good service