The UPS Store

Category:	Shipping and Mailing Service
Address:	494 Bridgeport Ave, Shelton, CT 06484, USA
Phone:	+1 203-929-1165
Site:	theupsstorelocal.com
Rating:	3.8
Working:	8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 9AM–5PM Closed

Location

Photos 9

Reviews 20

beta max

Hated this place. The bald old white guy is a racist. clearly UPS needs to re orient the staff. There was an Asian guy who asked about a tampered equipment and then this bald guy directly raged and told his staff mates to keep quiet and he will handle the situation. the bald guy wont even listen to the asian guy who was there trying to explain what happened to his package nicely. This bald guy just mocked and clearly didnt have the intention to even listen and help the Asian guy. i then later talked to the asian guy. and the asian guy wasnt even there to argue but just to ask what is the procedure when things like tampering of item happens. i just hate racist people and that old bald guy clearly is. i wish i knew his name, or i would have posted it.

William P

Went in there tonight (7/31) and needed documents notarized. Was told the Notary had left for the day but would return tomorrow. Three people working there (one in front and two standing in the back) and none of them were a Notary? I sense pure laziness. Dont advertise Notary services if one will not be on hand when I need one or at least post the hours online! I needed these documents done today not tomorrow!!! Youre only getting two stars because the heavy set kid with glasses apologized to me (no name tag so I dont have a name) If it wasnt for him it would be a one.

CJ Jansen

I finally gave up my P.O box at the post office because the access hours were limited and inconvenient and the post office will not accept packages. UPS boxes are accessible to customers 24/7 and theyll accept packages for customers which is a great service if you travel and dont want packages left on your doorstep. The UPS store will send an email alert to let you know its there for pickup. Ive been a customer at this location since it opened. Jim and the staff always go the extra mile to deliver friendly, excellent service.

Rebecca Flinn

I recently shipped off a package and was told it would cost $13 to ship, I went to pay and it came to $20 for handling. it would have been nice to know the actual price of shipping. I also have tracking on my package but after several days they are either not actually tracking my package or have not sent it out as all I get is no information available. It is half the cost at the post office and the tracking is always available on a timely basis.

George Assenza

Owner/Manager stated package to UK would cost $500.00 to be shipped. I replied stated it should cost no more than $80. Owner/ Manager is obviously not too knowledgeable on shipping. Ended up sending item via USPS for $74.55. I highly recommend this UPS Store if you like to throw away your hard earned money.

Michael Lewis

A poster on CitySearch gave this store 1 star because their package to too long to get delivered. You cant fault the store. Every package gets pick up around 6 p.m. From that point its on UPS not the independent store owner. I find their service to be outstanding and use them many times throughout the year.

Joseph Devellis

Great place to ship anything big or small . The guys in their are always nice and willing help.Jim is very knowledgeable about packing and has shipped them Ings for me locally and across the us.Not to mention they have printed many things for us ;which makes it very convenient for us .

A Private User

I have had nothing but great things to say about this store. I have used it for shipping purposes and also currently have my personal mailbox there. The staff is nothing short of curtious and friendly every time I walk in the door. The are extremely helpful as well.

NA NA

Edit: After speaking to several people I have decided to edit my review since there is no way to delete it. I apologize to the people at this location and can only hope you are more cautious in who you do business with in the future.

Alicia Young

The staff at this location are unbelievably friendly and helpful. You can tell that theyre really all about the customer and appreciate your business. All around great people!

Mandy P

Phenomenal, top-level customer service here. Highly recommended and will use for *ALL* my shipping needs in the future. Will also recommend to all my colleagues. Thank You!!

William Spencer

The owner of the Store (UPS 4778) Jim has always treated me like an old friend. He and his staff understand its about GREAT CUSTOMER SERVICE! Thank You!

John DiPanni

They dont accept UPS account numbers at UPS Stores? I was told to drive to UPS in Stratford. I used a flat rate box at the USPS instead. Ridiculous!

Rich Dolio

Jim is a great guy!, very friendly, excellent customer service! Staff is very friendly and helpful. I recommend this business very highly! A++

Stacey Hughes

Their sign and website says open at 8 AM. I pull up at 8:13 AM and they are not open. Bad business. They employees that open up on time.

Jeff Kinlan

Every time I go into this location the staff is incredibly friendly and helpful. They really do appreciate your business.

A Private User

Shipped many things from here to all points in the USA. Always gets there on time with no hassle.

LJ Sanchez

The best UPS store Ive been, too. They been over backwards for the customers.