Bridal Trousseau

Category:	Bridal Shop
Address:	82 Crown St, New Haven, CT 06510, USA
Phone:	+1 203-745-4649
Site:	bridal-trousseau.net
Rating:	4
Working:	Closed 10AM–5PM 12–7PM 12–7PM 10AM–5PM 10AM–5PM Closed

Location

Photos 21

Reviews 8

Lee Rocco

Would NEVER recommend Bridal Trousseau and HIGHLY DISCOURAGE anyone from considering this shop! Despite this business recently being sold in Aug 2015 to its new owner that is nice woman, its evidently clear theres no managerial experience in the bridal industry. From the moment the business was sold & relocated from Branford to New Haven everything went downhill....All the dresses experienced delayed deliveries, the brides accessories (sash, veil, & corset) went missing for days, most fitting appointments werent kept or needed to be rescheduled, the alterations done by Bridal Trousseau on the bridal party & mother of groom dress all had to be corrected elsewhere and despicably this new shop in New Haven is so small that their restroom is being used for a fitting room. Fortunately after having to spend additional money elsewhere & much running around by myself (grooms mother) & the brides mother to ensure dresses were promptly properly altered, the kids wedding was a beautiful event thankfully. Moral of this story is that unless looking for unnecessary added stress or wanting to leave a bridal shop feeling ripped off, frustrated, disappointed & possibly in tears....Go anywhere but here!!!

Adrian Diaz

I did not buy my wedding dress at Bridal trousseau because of budget reasons, but the staff was very welcoming and the dresses were beautiful. The owner shown me graduation dresses that were in my prices that looked great, but I just simply found a dress elsewhere. But I regretted afterwards, because if you buy your weddding dress at their store you can have their venue (called Inspired venue), that is beautiful for free! We had our wedding ceremony and the party at the Inspired venue and it was magical, the food was delicious and the place looks so great that there is almost no need for more decoration! Thank you to the staff and the owner that were all very helpful and polite all along. Keep on going like this! Helene

Victoria McVie

Stay far, far away! I found my dress at Bridal Trousseau when it was in Branford, CT. At that time, I was very pleased with the service. However, a couple months after I bought my dress, the previous owner sold the business. It then moved locations to New Haven, CT. It was all down hill from there. I had multiple problems with my veil. I ordered my veil in May and did not receive it until March! Then my veil finally came in, it wasnt even the correct veil. Through all of the problems, I received many different reasons for why it took so long and why the order was incorrect. I felt lied to. This was honestly the WORST retail experience of my life. I would NOT recommend this bridal store to anyone.

Megan Newlan

I had a wonderful experience and found my dress, DAY one! I had made a reservation & when I showed up they referred to me by name as if wed met before. They offered water and champagne to me my mother and sister. There was a cute little reserve sign with my name on it infront of a huge mirror, my own little area. I told them my price range and style ideas and they brought me everything in both those categories. They were patient, kind and complimentary. I recommend this bridal boutique! Thanks again Bridal Trousseau.

Perspicacious Beauty

The most elegant and splendid ambiance I could ever imagine as a bride to be. The owner greeted me with the kindest and most loving words, reinforcing that this day is not only a great day for myself but truly beautiful for my loved ones to experience my love for my fiance and my family. I have never had a bridal experience where it truly is "about me." At the Bridal Trousseau the staff made it all about me, I simply tried to make it about me. BTW, I came from Atlanta to truly feel like royalty. Maxine Solomon

Karen Juchniewicz

Working with bridal trousseau was the best experience. We will not forget your kindnesses and attentive, talented staff!! The experience we had with the entire team of Bridal Trousseau is hard to put into words. This is such a special time in the life of a bride and her family/friends and we all have memories of the wedding and the wedding preparation experience involving Bridal Trousseau that we will treasure forever! Staff is excellent, seamstress is extremely talented, a beautiful location as well!!!

Sabrina Smith

Wonderful experience! I was so happy to have such a great first wedding dress shopping experience. The staff are super friendly, inviting, and so helpful. if your at all concerned about having a bad experience shopping, go to Bridal Trousseau. I was surprised to see there were no other reviews on this shop, they SO deserve good ones!

Anisa Jibrell

Did not end up buying my dress from here but the experience was very memorable. The staff is super friendly and the owner is an absolute sweetheart and tried her best to make sure I was comfortable and happy. Great selection and wonderful experience.