Bridal Suite of Bay Shore

Category:	Bridal Shop
Address:	7 W Main St, Bay Shore, NY 11706, USA
Phone:	+1 631-666-0700
Site:	bridalsuiteofbayshore.com
Rating:	3.2
Working:	10AM–9PM 10AM–5PM 10AM–9PM 10AM–9PM 10AM–6PM 10AM–5PM 12–4PM

Location

Photos 82

Reviews 4

Desirae Boehle

I ordered my bridal gown and my future mother in law ordered her dress as well. I had requested that when the dress arrive, that I receive a phone call and be permitted to come in and see it. I received no phone call, and when I followed up and was told it would be in, I was not permitted to see the dress before the fittings began. When Superstorm Sandy hit, I sent an email asking if everything was all right with the dresses, and when my fittings could be rescheduled. I received no response, we ended up having to drive to the store where they gave me an attitude about everything being perfectly fine (they were not answering their telephone, and it was working when we got there). A simple phone call to your customers letting them know that the dresses are fine would have been nice, and the attitudes could have been toned down. My future mother in laws dress needed to be taken in 2 full sizes. She had not lost weight at all. My bridal gown, the bust was huge and I am by no means small in the bust area. The waist was tight and it appears that the dress was not cut properly or my waist was not measured properly as I had not gained any weight. I wore the same bra to my second fitting as to my first, and the seamstress kept saying she needed to add straps to my strapless dress and giving me a huge attitude and she must have said 20 times, dont you want straps, you will be more comfortable. If I had wanted straps, I would have ordered a different dress. Finally, my future mother in law asked the seamstress what was wrong and the seamstress said that I needed a different bra. That issue was solved in 5 minutes by going to Blums, which she could have told me at the first fitting, and could have avoided over an hour of time being wasted telling me to add straps and that there was nothing she could do. My future mother in law had an issue at the second appointment with the dress still being too long. The seamstress accused her of wearing different shoes and undergarments. She was wearing the exact same undergarments and shoes as her first appointment as well. Overall, I would not recommend purchasing from them or having alterations done by them. We felt like we were given a whole lot of attitude. I would highly recommend Angels Bridal in Islip, I wish that we had found them before I ordered my dress from Bridal Suite of Bayshore. My future sister in law found her dress there recently, and they have been amazing and so accommodating. The quality of the dresses was wonderful, hence the good for quality. The actual alterations once finally completed were decent.

Helen Parrella

Lets just begin by saying....I NEVER thought finding my WEDDING DRESS would make me feel like I was buying a used car! Never in my life did I think, what is SUPPOSE TO BE one of the most exciting, happy time in my life would I feel so stressed and disappointed.... I had gone to Bridal Suite with two of my friends to look at a dress that they said they had available for me to see, and try one. Well, when I got there, the dress was magically not there any more and that is where it all started.... I tried telling the consultant (Eileen) the things I liked in a dress (WHITE, sweetheart neckline, light material etc..). She proceeds to give me "natural" color gown that she raved about which was NOTHING of what I was describing and of course she was pushing this one on me since it was a $3,000 dress. I thought maybe to tell her the things I DIDNT like, and she would get the hint....that didnt work either. I eventually found THE dress that I fell in love with (with no help from the consultant). I brought back my mother and future mother in law to see it as well a few days later. Not only did I feel like I wasnt a priority to the consultant, she kept walking away to other people and could not help me in and out of the dress (my mom had to be the one to try to figure out the corset back). Even though the service was terrible, I still LOVED the dress and new it was THE ONE!! I tried to explain that I wanted to check with another store on the price (since they are our vendor for flowers and said they can give me a discount), that is when the USED CAR BUYING experience happened.... First off, they made me feel so uncomfortable with their haggling and then telling me that if other places gave more than a certain % off, it was illegal and then started to bash the company I am using for my flowers....VERY UNPROFESSIONAL!!!! This just left a very bad taste in my mouth and made the moment of me finding my dress less exciting....it was a shame... After all the haggling and nonsense from the consultant and manager of the store (Gina), I stood my ground and said I would be in touch when I had spoken to the other store... Lets just say, I NEVER called back nor will I EVER go back to that store for anything!!! I was able to find my dress in a DIFFERENT store, closer to home and the whole experience was turned around!! I am still getting the dress of my dreams, just NOT at the Bridal Suite of Bayshore!!

A Private User

When I first went there the sales woman was very nice. We wound up striking a deal where they gave me a little discount of bridesmaid dresses if I ordered my gown there. I thought great! Well, I made an appointment for ALL of my BMs to come a try dresses and look etc. We got almost NO help that day and the girls were putting dresses on by themselves with no assistance from my saleswoman. Fast Forward after the order is placed I call about 2 months before my wedding to see if the girls dresses were in.. they said they were ( they didnt notify any bridesmaids or me, I got a postcard several days later). I then ask when they though MY dress would be in and they gave me a time of 3 weeks before the wedding. We had PAID a "rush" charge at the time we ordered and they assured me the dress would be in about 6 weeks before the wedding. My rush was never put through!! My final fitting was 5 days before the wedding and the alterations were a mess. The top was too big and bunching. They told me to come back in 5 hours to do everything AND press it!! I went back to see the dress was never pressed, the whole lining was wrinkled. Waited another 30 mins and finally it was done. My dress was great after all was said and done.. but I was very unhappy with their poor service and bad timing. Had Bridesmaid dress issues as well.

Mary Judge

My experience buying a mother of the bride dress at Bridal Suite of Bay Shore has been great. Tammy, was a HUGE help and she took care of my measurements. She really took care of us and made sure that I have a dress that will look fabulous for the wedding venue, as well, as found a dress color that will blend into the rest of the wedding party. They do size up but this is because it gives the seamstress extra fabric to work with when they do alterations. They will have the dress in by 9/28,which is really quick. Tammy had all the dresses I picked from their dream board for me ready to try on. They will have the dress in by 9/28, which is pretty quick. The store its self was pretty, comfortable and clean. My mother, who was with me, was very impressed. Their prices are reasonable. I got a really beautiful dress for my daughters wedding and I am so glad I went there.