Category: | Used Car Dealer |
Address: | 907 Enfield St, Enfield, CT 06082, USA |
Phone: | +1 860-253-0556 |
Site: | enfieldstauto.com |
Rating: | 1.9 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–6PM 9:30AM–4PM Closed |
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Benjamin Bland
To be fair, I did get a decent car and a decent price. That said, the sales guys are extremely extremely rude. Not helpful, dont explain anything. Will totally take advantage if they sense that youre a newer driver/buyer. DO RESEARCH if youre gonna go here and go in armed with knowledge. They will strong arm you, they wont really negotiate on price - "I Dont mark up my cars like other people" is the favorite line. Theyre super flippant and rude and not really interested in concerns you raise. When I brought my car back for a minor problem (Something with the catalytic converter and the muffler started humming) almost a month later, the mechanic LITERALLY laughed and smirked at me. They mostly ignored me, didnt look under the hood or check the muffler to see what was going on. The mechanic just offered to turn the check engine light off so it wouldnt bother me - without offering any solution or help. TL:DR: Total rude snake oil salesman. Dont go in here unless youre knowledgeable about cars and know your stuff and know the terms of your warranty. If youre a new driver theyll happily gut you. Beware.
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JohnC Cadella
I bought an 04 Toyota Tacoma double cab TRD in October 2016 from Enfield Auto Sales. I was treated fairly by Dave and the truck was in above average condition. Overall, I consider Dave, the dealership and the transaction above average. I got was was written in the sales contract and I was treated with respect. Phone calls were returned promptly. I recommend this dealership. Update June 2017, I called to attempt to arrange a deal on an 03 Sequoia but was told I had to bring the 04 Tacoma in for a trade-in appraisal. I called again on Monday asking what time was good to stop by and I got told dont come, wait til they talk to the owner in Miami and they would call me back. I did not get a call even though Bob said he had my phone number. I listed my Tacoma for sale and sold it in 6 days for much more than the number Bob and I were discussing. I bought a Toyota in much better condition than the Sequoia somewhere else for cash. I NO longer recommend Enfield Auto Sales. I lowered my rating from 5 stars to 3 stars.
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Erin Lavoie
Im a teen buying my first car, and the guy totally took advantage. The next day Im realizing that my parking brake doesnt work even though he checked and fixed the brakes. And when I read the fine print for the conveyance fee, it said if you bring the paperwork to register your car instead of them that the fee would be waived, and he said he didnt know what the sign meant and there was no way of getting out of it. Really irritated, used the line that "we dont really mark up our prices so Im not willing to go any lower." Please dont waste your money here
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Mary Rader
Sales associate was EXTREMELY rude, couldnt be bothered to get off his chair to even show me a car. When I asked to see a couple of the cars I was interested in he actually said he couldnt take his paper outside and could answer any questions I had from inside. He quoted me prices that were a minimum of $500 more than listed on line and when I told him that he said he "might be able to give it to me for that price." Im sorry, MIGHT be able to give it to me for the LISTED price??? Lost a sale, had cash in hand ready to buy.
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jeannette rodriguez-perez
I really thought the guys were honest reliable. They sold me a car with some minor safety issues and gave me the run around then finally told me they couldnt do anything about it. Really regret spending my hard earned money there. Should of followed my gut feeling and just went to one of the official car dealers. Wouldnt recommend this place to anyone. One sales guy was really rude and standoffish. Not worth even looking at the cars if this is how they treat customers forget it.
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Muhammad Abdullah
Pathetic customer service. I called the guy to an hour before visiting to see a car and he confirmed the availability. When I went, he wasnt there on spot and other told me that car isnt here. Its somewhere else for regular inspection etc. I drove all the way down about 80 miles and they dont bother. Not recommended at all.
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john miles
this guy must not want to make a sale. very rude on the phone. "since your hung up on the carfax"..."if your not here by 7 im leaving"...what a jerk...you could have made a sale dummy...we just drove 2 hours...also, you didnt have the car on the lot earlier because someone was using the car to drive around
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P Niver
Purchased a car for my daughter here. Bob showed her different options in her price range, and made the transaction easy and smooth. He made sure the car was in the best shape possible prior to taking it home. We got a great car for a very fair price.
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Melissa Buxton
The cars r way to expensive specially when they have high mileage the use cars should be under 6,000
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Juan Arroyo
Super douches!!! Attitude stinks walked right out! Had cash in hand for vehicle too!