Category: | Grocery Store |
Address: | 444 S Wadsworth Blvd, Lakewood, CO 80226, USA |
Phone: | +1 303-935-5000 |
Site: | wholefoodsmarket.com |
Rating: | 4.1 |
Working: | 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM |
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Katy Janssen
I will first say I feel bad about giving the sore a one star because there are so many great aspects of this location. I will share my experience of the good before the bad. Good: fresh and diverse choices. The salad bar is always maintained. The bakery and cafe team are always over the top nice and great to interact with. Theres a guy always behind the counter who is super nice and is always happy to help me out. The blonde short haired female who always makes my coffee is super chipper and makes a great cup of joe. My only complaint is that the front line cashiers are being given a bad wrap with just one bad apple. I will willingly stand in a longer line to avoid her. Shes older, wears a bindi on her forehead, usually works the express lane. Sheesh- shes bitter about something in life. I do not ever make judgement based on one interaction- but I am going on over a dozen now and need to vent. Whatever I bring up from the salad bar, soup bar or even bakery she opens it up to "verify" I got what I said I did...even when I go into specifics "vegan tahini cookie" and she still digs in there to make sure. This also happened when I got oatmeal one morning. She rolled her eyes and let out a hefty sigh when she stuck her hands in my food and told me that the hot bar is different from the oatmeal bar (I had a biscuit) so she charged me the higher (breakfast bar) price because of a biscuit??! A simple "just so you know for the future and I will let you slide" would have done just fine. After paying 2x the price for my oatmeal I was pretty upset. After numerous bad encounters I have just been avoiding her line like the plague. I see her interact with other customers pretty nicely, so I am started to think its just me. I spoke with coworkers about it and discovered they get the same vibe from her! I dont know what her deal is, but her attitude is giving the whole store a bad wrap- some team leadership intervention is needed for this angry hippie.
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Bao N Nguyen
Ive been ordering birthday cakes from their bakery for the whole family members since the store opened. For my last cake, I ordered and prepaid 10 days in advance. 30 minutes before the party, I came to pick it up. The bakery worker (who was the exact same person that took the order and the payment 10 days earlier) told me, after 2 minute looking for the cake, that she did not know what happened to my order and then walked away, as if it had nothing to do with her and it was my fault. When I stated that it is not acceptable that she does not know what happened to the order and I asked her to look it up by the credit card number that I had paid with, she walked to the back, picked up my order papers ... It turned our that the order had been sitting there for the last 10 days ... Yes, they took the order, they took the payment but they forgot to make the cake. How is it the fault of the customer? So, at this point it looked like my daughter would not have a cake for her birthday. Theres always a good thing about Whole Food, another worker came over, asked what the problem was and she was able to take an existing cake, tried her best to cram in the decoration that I had put on my original order. She offered us some free candies or cake as complimentary that we respectfully declined. We then were on our way to the party, with the made-up cake, very late and very unhappy. For practical reason, I will not order from them again. I wouldnt want any ones birthday party without a birthday cake. As a paying customer, I dont accept that "not my problem" and "I dont know" attitude. I think Whole Food must not let a few bad workers ruin its good name.
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Mike Griffin
This place is a joke. While they certainly have a nice pre-made food selection: read cheese, olives, fish, butchery, and in-house made items, They are overpriced. Ever since the remodel their portion sizes have decreased and the price has increased, how they did the math with that is beyond me. You can literally go down the street to Sprouts, or King Soopers and find the same organic produce for way cheaper. The only thing Whole Foods does supply, in terms of market demand, is specialty items, and those too have questionable value. Most of the packaged product inside Whole Foods is obviously designed by an army of graphic designers, and looks nice, but too bad their isnt any actual product inside to justify the meticulous image on the outside. The cherry on top of the incredulity is how their marketing disguises the money-funnel that price-gouges the customer (read: local economy) and then funnels all the ill-gotten gains into overseas accounts. Whole paycheck, as it were, would be better replaced with actual specialty food stores, and locally owned restaurants, than try to do the whole supermarket. Its obvious that both Sprouts and King Soopers can do this at lower margins. Super luxury? Why not jog across the street, get some cardio in, and save some money. Enough said.
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A Private User
But the quality is excellent. Comparing King Soopers to Whole Foods isnt really an apples to apples comparison. Some things can be bought at both locations so a price comparison can be made. Do so and you might be surprised to learn that, say, a can of Kuners black beans costs about the same, generally, in both locations. What you cannot compare, however, is quality, especially around the edge of the store. If Im going to spend a few bucks and buy a nice piece of fish or a nice piece of meat I expect excellence. The selection is broader than at a King Soopers and the quality is excellent--no bloody foam and saran wrapped packages or meat labeled "contents may contain meat from Argentina, Mexico, or the US" (yes, Ive seen that--read your packaging). And there is one final consideration that makes the (generally slight) premium worth it--conscience. Granted, theyre a large corporation just like Safeway and Kroger are large corporations, but I do feel confident that I can purchase products where the animals are well treated, the farmers are able to negotiate decent deals, and I know where the products came from. For someone who loves food, theres no better place to shop and if you do the research youll find that "whole paycheck" is just a glib cliche.
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Anon Review
I like Whole Foods and have been a customer for a while, but there are a couple things they have changed that really tick me off. Im a wrap guy and love these for lunch. Their selection is pretty terrible for the wraps. What makes them terrible is how DRY they are. Back in the days they had an issue with the tortillas getting soggy, so now they do not sauce anything. Feel free to taste the Buffalo Chicken and Cesar Chicken wrap. Aside from the different ingredients, you can not taste a difference in the wrap. They are both just dry chicken with some veggies in a tortilla. Their breakfast burritos are terrible! It is mush in a soggy tortilla. There is no flavor or spice to them. Just god awful. Sadly their food wasnt this bad years ago, but theyre taking shortcuts. I used to stack my fridge with whole foods meals for the week and now, theyre lucky if I buy a meal twice a month. And every time I purchase Im more disappointed than in the past. Get your crap together whole foods.