Category: | Cosmetics Store |
Address: | 1645 Briargate Pkwy #207, Colorado Springs, CO 80920, USA |
Phone: | +1 719-260-8686 |
Rating: | 4.1 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
EL
Elizabeth Williams
I went to sephora for the first time today and was a little nervous about going in. I have unfortunately seen some bad reviews on here and other places about sephora and was afraid they would not help me (I have never really known what I was doing when it came to beauty so I really needed the help). I couldnt have been more off they were so wonderful the minute I walked in. Aubrie was the girl that helped me find a foundation today. She patiently listened to all of my concerns and questions about different products that would suit me. I dont think I could be happier with what I walked out with! Even if you live far away like I do its definitely worth the trip.
KA
Kaci Steili
I recently moved here from up north and was thrilled to find a Sephora close to my house that wasnt like a small one inside JCPenny. Im VIB Rouge so I spend a lot of money at Sephora and I have always adored the atmosphere and how genuinely kind everyone is. This store is by far the best Ive been to. The people who work there are brilliant artists and always available to help. Ive been searching for years to find a moisturizer that can really combat my eczema and it took her two minutes to find something that was 1000% better than anything Id ever tried. I will never stop coming here.
CA
Candice Bergst
Today I went in very frustrated about some issues with my online order. The staff was so helpful in trying to help me resolve the issues. The manager at the store today, Natasha I think Im terrible with names, went above and beyond what I could have asked for. She got me in touch with the online sephora to try and help me resolve this issue as well as took time after that to assist me with any other issues online couldnt resolve. All in all, wonderful customer service in store!
RE
Rebe S
Customer service here just sucks. Everything says theyre open until 9:00...We walked up to the doors at 7:55 and three people YELLED at us that they were CLOSED!!! They CLOSE AT EIGHT!! And then again that they were CLOSED. It was not only weird AF, but also rude AF. As someone who spends a ton of money at Sephora, Ill never go back to this store. Ill drive north to the Park Meadows mall and shop there. They have a better store and selection anyway.
GR
Grisel Baeza
If I could give a zero I would. Such horrible service. My friend and I went in to get our color match and were ignored after asking once the second time we asked an employee told us we had to wait due to being busy which we understood but yet 3 of them were just standing there talking with no costumer including the manager. I usually dont write bad reviews but this is just unacceptable.
BR
Brittany Ann
I had a totally separate experience than the poster before me. I tend to want to only shop at sephora because Ulta has terrible customer service. My last visit I worked with Francine, and she was AWESOME. Knowledgeable and kind, and extremely professional. I will continue going to Sephora in Shops of Briargate for all my beauty needs
CH
Christine borodich
This was not a pleasant supeise when i got home. The make up was fracked and the foundation exploded the second my Daughter opened it. The lady that helped match the colors was fantastic but after spending 200 On everything I shouldnt have make up broken or exploding especially when I drove roughly an hour to get there
BE
Beth Mason
I took my 16 year old daughter there for a makeup lesson for her birthday. Her makeup artist was wonderful!! She listen to what my daughter wanted and helped give her a very easy and natural look. I am going back today to find some makeup for myself. I would recommend this sephora to anyone!!
EL
Ellie S
There are so many helpful, friendly people at this store, and theyve got a really good selection of items. Its a great place to explore for your makeup, fragrance, and skincare needs. They can also help out if youre looking to try out something or find a foundation (etc!) that matches you.
KR
Krysta Harvey
We stopped in for a minute to test the new YSL fragrance Black Opium. The staff person was very friendly and helpful, finding the prices for us and telling us about the ingredients. Though we did not buy it that day, my husband did order it for me for my birthday a few weeks later.
AN
Andy Armijo
I really like this location, and the staff Ive interacted with here are across the board friendly and knowledgeable. If it were a store just for me, it would be perfect, however, it is usually crowded. That alone makes me less likely to go here.
JE
jennifer gutierrez
Was just in there for about a good 15 -20mins was never greeted walking in and was never asked if I needed help with anything so I LEFT!!Customer service needs working on.. Although there were several employees standing around talking !!!
HO
Holly Rains
Michael at this store is amazing. He knows all there is to know about fragrance. I love to see him in the store and his customer service is warm and sincere. He alway makes myself and daughter feel welcomed and special.
AL
Alexandra Pedroza
Im not going to say much about this store but they are untrustworthy. When limited edition items come and they say they will be in stores.... not at this store!!!! So buyers beware!!!!
VA
Vanessa Espinal
I went to this store looking for a fondation. The make up artist I was working with had a nasty attitude. Never again will I go to this store just because of the customer service
LI
Lila Wrubel
Violet helped us on my daughters 13th birthday--she did her eyes and was sooooo sweet, patient, helpful. Thanks so much! We had a great time because Violet was so wonderful.
EN
EnlighT enmenT
Went in on my b-day and was treated so well. The woman helping me did not hesitate to take time to find exactly what I was looking for, thank you!
DR
Drew Lewis
I came here to buy perfume and was happy with their selection. All the staff were friendly and the experience was good overall
EM
Emmy Row
Love Sephora! Good security, knowledgeable staff, amazing selection, and as always a bit over priced but worth every penny!
TH
TheChafonYvette
A very pleasant staff that has detailed knowledge of the products and brands being sold.
ST
Steph Wood
I just like Sephora. I rarely shop at this one though.