Category: | Cosmetics Store |
Address: | 1775 29th St #1086, Boulder, CO 80301, USA |
Phone: | +1 303-443-7700 |
Site: | sephora.com |
Rating: | 4.1 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–6PM |
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Michael B
Ive been to this Sephora quite often as it is five minutes away from me. Never had a bad experience and the staff is always nice. But about a week ago I was looking to buy a newly released palette (esperanza palette by Kat Von D). I checked the availability at this location on the website with my phone. They were supposed to have it, but when I went, they did not have it out on display. I asked a lady and showed her my phone. She did a quick check of the display stand and the drawer beneath before telling me that the website often lies. Disappointed I ended up going to the Flatirons Mall Sephora a day later. The same thing happened where it was available on the website but not on the display. The manager checked the drawer but this time she also went into the backroom to check stock there. She brought it back and apologized for it not being on display, and even thanked me for letting her know. She was incredibly polite and I was so happy that I could purchase this product. I suspect that the Boulder one had it, but that the lady was just to lazy to go in the backroom to check, also makes me wonder if the same thing has happened to other people. Id give 5 out of 5 stars in terms of the Sephora Stores themselves; I love the organization of various make ups and the atmosphere, regardless of which one Ive been to. Id give the Flatirons store a 5 out of 5 as well. But Im giving 3 out of 5 for the Boulder store because the lady was rude and lazy. Makes me not want to come back to this store and just go to the Flatirons one all the time. Anyway, who knows, maybe I just caught someone on a bad day, so take the review for what its worth. Just felt like I had to post it because of the inconvenience that was caused.
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Julie Bertoncin
Sephora has the most helpful staff if youre looking for something specific. I went in looking to replace my current eye makeup remover and the salesperson was able to recommend 4 different items based on my requirements, all different price points. This is also the only place Ive found that sells the Murad skin care line.
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A Private User
Corissa was extremely helpful! I was a bit lost trying to find what I needed and not only did she help me find what I needed, she sent me home with TONS of free samples. Also got a couple of fun gifts for my birthday! Love this place
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Marc TC
The staff is a hit or miss, some of the people are incredibly nice whereas others are downright disrespectful to myself and other gender non-conforming customers.
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Shannon T
CUSTOMER SERVICE IS GREAT! HAD TO DEAL WITH CHERRY CREEK WHICH WAS HORRIBLE!!
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Lisa Mack
Energy and atmosphere are great! I use store pickup quite a bit.
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Hannah R
super unhelpful and rude staff.