Category: | Cosmetics Store |
Address: | 4500 N Oracle Rd #295, Tucson, AZ 85705, USA |
Phone: | +1 520-888-3440 |
Rating: | 3.6 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–6PM |
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Olga Henthorn
Dissapointed. Went there Wednesday night looking for a particular product. An employee standing 5 feet away from me pretending she doesnt see me... did not bother to say "hello" back when I approached her with "hi, how are you? Maybe you could help me with this?". Heard an unpleasant "suuuuure" with an attitude in return and she didnt even look me in the eyes. I felt unwelcomed and as if Im bothering her! What?! If someone doesnt like their job they shouldnt be in retail. Ive always liked this store and spent a lot of money there, the sales girls used to be friendly and helpful showing me products and giving samples. I dont know what happened to them if they allow this kind of attitude. That encounter left me with a really awful feeling... That was totally uncalled for as I asked to show me ONE product... My advice to you if you go in there - better wait for someone to approach you who is WILLING to help you, instead of bumping into someone with a nasty attitude who does not want to help a customer and be bothered. Dont let it ruin your day. Horrible service.
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Be real
This location is much better than the Sephora at Park Mall. There is a larger selection of products, most of which were in stock. The cashier was super friendly and another employee on the sales floor was very helpful with guiding me to different areas of the store (I was a little lost). The only thing I didnt like about this location is the space... Its a tight squeeze, especially since there was no shortage of employees assisting all of the customers.
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Nichole Snyder
I took advantage of the mini makeover to help me find a new foundation that would match my skin the best. The ColorIQ was super accurate and the associate (Morgan) let me feel the textures of some of them and applied 2 of them to my face to see which I liked. I am very pleased with my selection and the service there was outstanding. I had not had the best day before I went it, but the cheerfulness of the associates really made me feel good!
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Savanna Morales
So discussed with this location. First I waited 20 mins for someone to help me or even ask if I needed help then I got my sample and what I was buying and paid and left I got home and opened my sample and there was a VERY long black hair in my sample
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Sofia M Cardona
Great customer service!!! all the employees are super well informed on all their products and are happy to help youfind whatever it is youre looking for. Always leave this place happy :)