Category: | Hardware Store |
Address: | 525 Third St, Berthoud, CO 80513, USA |
Phone: | +1 970-532-5188 |
Site: | acehardware.com |
Rating: | 3.8 |
Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–6PM 9AM–5PM |
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Ginger Hulk
I have been shopping here since I first bought my house south of town. I know that items are more expensive than at big stores but I like that I dont have to wander around for an hour to find what Im after and it is closer to home. I have enjoyed the small town feel up until now. Tonight I stopped in with an Ace brand rake with a broken handle. The rake had broke the second time I used it. The paint was still intact on the fingers and there was still a sticker on it! I was hoping for store credit so I may replace it with a better fiberglass version and was fully expecting to pay the difference. What I got instead was Its been more than 30 days so we cant do anything. Really?! I spend thousands of dollars here and you wont help me buy a replacement rake? Well, I guess I wont be back. Terrible customer service, I see where your priorities lie. Apparently there IS an advantage to shopping at the big stores beside the prices.
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Mike Thompson
"Ace...the (not so) helpful place." Receipt in hand, I attempted to return a common lawn sprinkler part yesterday. The girl at the counter told me that since I purchased it at the Longmont store, I could not return it in Berthoud. I would have to go out of my way back to Longmont. I asked why and was told it was store policy. Dont get me wrong. The employees are generally knowledgeable and always willing to help you buy something. Theyre just not always helpful at making your day easier.
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spacemunsta
Friendly and helpful, when I need to talk to someone experienced or get hardware related advice Ace is generally where I go. Home Depot and Lowes while having a bigger selection simply cant match their service.
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Gale Toko-Ross
Love our small town hardware store! They carry most of things you could need for small home projects, including making keys. Good service...and some of the staff can give advice on problematic projects.
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Jeremy Markey
The staff is always helpful The store is clean and pet friendly Due to the size occasionally I have to go to bigger stores to get what Im looking for
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Simon Damberger
Always great service and friendly staff who know just how to help you. Prices are a bit more, but they are close so you dont have to drive much.
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Tracey Dailey
The staff at the Berthoud Ace Hardware are incredibly friendly and go over and above to help customers.
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Stephen Gardea
Friendly service, smaller store. Should be able to find something that works for what you need.
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wyo550
Outstanding service, answers and help; well-stocked and priced... and LOCAL!
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A Private User
Great folks who work there and they know their stuff and nice!!!
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joe Ireland
The owner does not have people skills. Employees are great
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Mike D
Been there twice and every time they had what I needed.
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A Private User
Great friendly service. Love their helpful attitudes.