Category: | Auto Parts Store |
Address: | 5465 Wadsworth Bypass, Arvada, CO 80002, USA |
Phone: | +1 303-422-7111 |
Site: | stores.advanceautoparts.com |
Rating: | 3.9 |
Working: | 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 9AM–8PM 9AM–8PM |
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Briana Farris
The two guys I worked with tonight were rude and non-helpful. I have been going to Advance for 8+ years, and have never been treated so horribly. I was told that without an engine light, my car would not give any codes, so they REFUSED to even try. I was rudely told where the car manuals were. I guessed on a sensor, and when I gave the VIN number to the guy, he said he couldnt use that to find my engine. SO I LEFT! I had a friend lend me his code reader, and what do you know? 4 CODES. Googled the cause, and went to Autozone on Ralston Road and they helped me with EVERYTHING. WILL NOT BE GOING TO THIS STORE EVER AGAIN. ~Disappointed Jeep & VW Owner
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Connie Aragon
Usually the staff there are very helpful and I usually purchase what Im looking for. The last visit one staff member was very rude and talked down to me as if I didnt know what I was talking about. He tried to sell me high costs items and said what I was looking for didnt exist anymore. Maybe it was because Im a woman. I bought nothing at that visit and found "gumout" at a different location.
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Copper Head
Great customer service. Knowledgeable, friendly. Usually have what I need whenever I go in and if not they will check with other stores to see if they have it. I have even had them point me to a competitor to check for a part. Always a warm greeting and never a long wait at the counter. They staff well during peak times. Have specials going once in awhile which is nice too.
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Griffin Wiebel
As with all Advanced Auto Part stores, this store is well stocked and has amazing and friendly customer service. Prices are low and inventory is almost always full. There are not as many employees available as in other Advanced Auto Parts stores, which means checkout or getting your question answered may take some time.
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Don Jepper
Very professional and friendly. Clean environment and knowledgeable staff. The general manger Steve was awesome to work with and very responsive on my needs. Couldnt ask for a better place to purchase my auto parts. They have made a customer for life.
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C Michael Westad
Mark at the service desk was rude! Guy seemed fed up with his job, and misplaced the caliper clips for my car! Their are better places to get your parts from than Mark w/ AAP. Other employees are good, that guy just inconvenienced my week.
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Sam Taylor
Generally have what you need, but the customer service is mediocre at best. Every time I have gone in I was offered little to no help and the employees seem annoyed if you ask for help finding something.
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Cindy S
I went in for magnetic key hider thingy & a new wiper blade. The guy who helped me offered to install wiper blade which i thought was awesome! Thank you Advance!
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Michael Murphy
Eh, its autoparts. Staffs fine. Prices are all over compared to the competition. I check all that stuff on line. Availability is what determines where I shop.
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Wes Saporito
Mark at the front brings true meaning to the name Advanced auto parts. No one has ever found my parts with more haste and persision. GREAT JOB! +1000 POINTS
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Susan Bigham
Horrid service. I am female and the guy would not wait on me but when my boyfriend walked in, he waited on him. I will never be back to this place.
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A Private User
Best customer service! The employees went above and beyond to make sure we got back on the road safe. They have a new customer for life.
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Ryan Haenny
Scored big with a Speed Perks (reward program) coupon and some in store sales! Clean store but it could use a little more selection.
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Londo Forsythe
Called about a part and got nothing but attitude from the J.A. That answered
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Josh T
Always a little short on help, but service is good once you are helped!
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Robert Bennion
Honored warranty for full replacement of 2 year old battery. Thanks
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Justin Jun
Employee here were honestly pretty helpful. Pleasant experience.
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Geoffrey Bruce
Helpful to a fault. Same staff for years so that says a lot.
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S. M.
Cool people! Im there almost daily. Very helpful!
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Greg Brott
Very average place and employees
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Brent Willms
Very helpful on what I needed.
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Chris Fellure
They have car stuffs and things
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Mike Felt
They always have what I need
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MICKAELA LYNN
Friendly helpful affordable
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Chris Valdez
Good coupons, great prices
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Jarred Logie
Great customer service
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Matt Rummel
Very friendly staff.
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derrick richardson
Great service
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Ricardo CARRASQUILLO
Good service
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Jack Doff
It was clean
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Eric Campbell
Helpful