T-Mobile

Category:	Cell Phone Store
Address:	6777 Westminster Ave, Westminster, CA 92683, USA
Phone:	+1 714-899-8350
Site:	t-mobile.com
Rating:	2.6
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–8PM 11AM–6PM

Location

Photos 9

Reviews 12

Kevin Nguyen

I do not know why the T-Mobile to hire the less knowledge and uneducated Manager ( Jay) in this store. Reason: I bought the new SIM Card on T-mobile online for my Mom phone . And brought it to this store for activation . He (Jay) check it and told me that this SIM to use already. I ask him is it make sense . The SIM still on card and never use .. How do you know this SIM used and still on this card . ..But T-Mobile seem like sold the bad SiM or cheat on the customer. I ask him you are the T-mobile employee and need to change it for me . He did know about the T-mobile process to help their customer ... I just switch it to Criket ... I thought T-Mobile will be out of business soon if still this guy to run the store for them. good luck

Griselda Ayala

Tiene mal servicio , las personas de alli no saben nada. Pregunta para aser algun momento. Hoy fue un dia muy mal con la persona de T-Mobile Jay asi se llama. Mal servicio!!!

Jade Tran

It was the worst experience in buying phones ever. After 3 hours of worthless customer service, I ended up being charged almost $1000 and end up with no phone and a horrible mood! I wouldnt recommend this store to my enemies! I went to another store and they were able to get everything done in less than 15 minutes!

Alicia

Lori is a horrible customer service rep at this location. Huge attitude problem. Very unattentive and ignored every question I attempted to ask. The off-duty manager was more helpful. I am suprised this Lori is even employed in a big company like T-Mobile. Ask for Lauren instead, very helpful and knows a lot more.

Craig Bellinger

The manager there is excellent. His name escapes me, but he and his staff were very pleasant and professional. I highly recommend this place. I had a switchover from Sprint that would have confused most people. They handled it very well.

Mario Trujillo

Las personas de este lugar no saben sin lugar a duda lo que hacen. Simplemente terrible servicio.

Topper Harley

Avoid if possible.Poor customer service,terrible wait times to be helped. Everytime I visited this store to get a new phone my bill ends up doubling because of something they do in the store. Avoid.

DepTrai Qua

Terrible wait times to be helped. The Manager (Jay) does not know anything about technical and how to serve the customer. Very bad service ..Need to change to ATT ..

Dat Nguyen

Poor service! Bad attitude employee! I came to prepare for new 2-years contract and buy couple new phone Note 4 and iPhone 6, go home with nothing!

Brian Cannizzo

Workers and manager here are horrible!ordered me the wrong phone after i repeated myself 3 times for what phone i wanted.

CuteFlying CookiePranker

These guys know their stuff, went in and out with my S7 in less then an hour!

Gabriel Gonzalez

Costumer services not quickly as you wish but its all right