Ulta Beauty

Category:	Hair Salon
Address:	2700 E Workman Ave a, West Covina, CA 91791, USA
Phone:	+1 626-331-8396
Site:	ulta.com
Rating:	4
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 79

Reviews 14

Roxanne Ascending

Contrary to what a previous reviewer stated the staff in this Ulta have been superbly kind and extremely helpful with their expertise. The few times Ive stepped through their doors Ive been greeted with a heartfelt hello and approached by staff who volunteered to answer any questions Ive had. Theyve helped me with fragrance selections for gifts and for me (which turned out to be great hits), skin care solutions and with salon services. Understandably salon services are by appointment only. Their typical salon clients are after all almost entirely female and the time required to properly service each client is far greater than a typical male cut. Additionally, the only stylist who actually specialized in mens cuts doesnt seem to be working at this location any longer. That in mind, its easy to understand why a walk in wouldnt be able to receive immediate service. There are however, half a dozen family barber shops within a two mile radius which welcome walk ins, are expedient, very reasonably priced and also offer exceptional customer service to boot. I dont frequently find myself in need of the bulk of their products but when I need a gift, replacement hair grooming and styling products, cologne, face cleansers, hell even chap stick, the customer service experience always makes me want to return to Ulta to provide them my business.

Gabriel M.

The worst customer service experience while trying to get a haircut. . No customers waiting for service. Did not want to accommodate in case their next appointment showed up early. ( 40 minutes away from scheduled time ) Profiling because I just finished with the gym and looked like rough? Lets hope not. Anyways.... Ulta has lost my business!

Todd

I had to pick up a cosmetic supply for my wife last night. One of the employees immediately noticed I was looking around confused and was quickly able to help me find what I was looking for. The line at the cash register moved very fast. Overall, a very good experience here.

Renee Abdelmassih

ULTA beauty west Covina is the one you want to be at. The atmosphere is amazing and the girls are so nice. They have a camaraderie that makes you feel at home. Clean and neat is how they like to keep their store. Such good moral here.

Anita Hernandez

Nothing I wantd was in stock!!! & All the sample makeup was dirty ... The customer service was horrible also never coming back to this location SMH

Miguel Hernandez

Small mens selection. But it has the best products. I come here for all my hair products.

Ana Espana

Staff is friendly not very aware of prices or products but they try

Marlon Dy

Staff very helpful. Its just like Sephora but cheaper.

Valerie Cedillo

Ok long story short come here !

Sharon Thobois

AWESOME NEW PRODUCT I LOVE