Category: | Cosmetics Store |
Address: | 2061 N Montclair Plaza Ln, Montclair, CA 91763, USA |
Phone: | +1 909-447-4174 |
Site: | sephora.com |
Rating: | 2.8 |
Working: | 10AM–8:30PM 10AM–8:30PM 10AM–8:30PM 10AM–8:30PM 10AM–9PM 10AM–9PM 11AM–7PM |
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A Private User
I went this past Sunday to this store in particular. It was notability dirtier than even the Downtown Disney location. Although store clerks walked about, not one asked me within a 20 minute period if I needed some help picking out products. I typically am asked 5-8 times at locations like South Coast, Brea, etc if Id like to learn more about the products.
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Andrea Melgoza
Bad customer service, the lady was talking to a customer about her bleached hair. Nothing makeup related and when I asked for help, one of the other girls just told me to wait for the other sephora girl and just left because she was probably going home or something.
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Jennifer Barrera
Went there 2 times, one time I almost left but one girl approached me. Second time it was really full yet two girls approached me asking if I needed help. I left with a good (so-so) impression of the store.
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Erika Loera
The WORST sephora. No customer service skills. Went in during da week browesd for a product I asked for help n da girl sd was busy to hold on. I did for 10mins n other workers were just standing around!
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Hazel Silva
WORST CUSTOMER SERVICE EVER. The workers here are INCREDIBLY RUDE! And they are always, believe me when I say always, out of stock on everything! If I could give zero stars I would in a heart beat.
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Rachelle Reed
Super nice guy named Gabriel helped me try out some products, he was professional and made me feel comfortable, definitely want to go back and get my makeup done by him ✔️
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Lilly Visone
Got horrible service from the ladies in the J.C. Penny store. Complete mis mach of foundation but tried to sell me. Left went to the store upstairs got great service.
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Lizett Devis
There customer service is not good. I asked for a promotion and they blew me off. I would of bought more things, but instead I left.
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jon herrera
I politely waited for the sephora employee to finish her conversation, but after it was obvious I was being ignored I just left.
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Maria Meza
Everyone was so friendly & so helpful! This is definitely the best Sephora Ive been to!
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Kush Bunny
I come her a couple times, it alright at times
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Lauren Castillo
Always great service. Love this store!