Category: | Clothing Store |
Address: | 2753 E Eastland Center Dr, West Covina, CA 91791, USA |
Phone: | +1 626-966-9602 |
Site: | rossstores.com |
Rating: | 3.7 |
Working: | 8:30AM–12AM 8:30AM–12AM 8:30AM–12AM 8:30AM–12AM 8AM–12:30AM 8AM–12:30AM 8:30AM–11:30PM |
PR
Prince Chowdhury
My experience in this store was very awful due to a very unprofessional cashier name Juliana. I purchase a guess purse for my wife and she was unsatisfied with the purchase so I tried to return it. I had a receipt in hand , purse never used . Per store policy receipt returned can be given with original receipt. Per Juliana return cannot be made due to no tags but I will check the cameras to see if tags where given . I waited for 35 minutes while she checks cameras with my 4 months old son and wife while she is verifying the purchase she finally comes back and says we cant return it. She clearly said it was purchase here But I cant return it. I said what are my options on the purchase and She said no options come back when you have the tags . So unprofessional , unsympathetic knowing store policy is on receipt. Thanks to Juliana awful customer service a Ross loyal customer will never want to go back their again .
ST
Stephanie Mette H. M.
This Ross is in a large shopping center and is very popular. I always see employees walking the isles, putting things back in the proper places, but they cant always keep up with the numbers of people who come in. They try to be helpful and guide me to where the item I seek or something similar is located. I especially like the people Ive come across who help keep the clothes sorted just outside the dressing room; theyre patient and courteous even with the constant flow of customers. The jewelry section is rarely manned, but someone will help if Customer Service is notified. The checkers try to be speedy and handle the items with relative care: theyll wrap picture frames and bag small items separately. I do like that if a tag has gone missing, a runner will be dispatched to find the item. Not many discount stores have that kind of policy -- certainly not Burlington just down the way.
LI
Licha Martinez
Xk aqui encuentras todos los estilos de todo en ropa accesorios para casa para mascotas para niños me encanta
GU
Guillermo Barona
Vengo desde Ecuador y es demasiado chevre las ropas que venden gracias por su atencion muy buena
DI
Diana Morris
This Ross is pretty awesome. Good selection and pretty clean, with the exception of the carts, the carts are disgusting, I ended up lugging everything arround because I couldnt find a single clean cart
HA
Hank Peng
One of the Rosses I visit often and no, not because of the dresses. Sometime I wish they would change the name or maybe just take out the "dress" and be Ross for Less.
PA
patrick pacheco
You can find good deals here. The customer service is not to par and it is not the cleanest Ross Ive been too. There is a bit of a wait when checking out too.
JE
Jesse Cervantes
Ladies restroom is a complete mess, nobody take care of the cleaning and I reported to the manager and 1hr later no one do absolutely nothing.
EL
Elena Garcia
Encuentra uno ropa de calidad y buen precio
BL
Blehblah icecreampdrrr
Its like Goodwill, but better. Got a bunch of jeans in the $8-13 price range, what else can I say?? :)
A
A Private User
Ross blows its for people who cant afford really clothes etc.. messy dirty.. unorganized disgusting
LU
Luis Padilla
HOT MESS! Store has merchandise on the floor throughout the store. Its obvious that the need help.
GA
Gaylene Blackburn
Found some Birkenstocks at an amazing price. So amazing in fact I bought 3 different styles.
AL
Alejandra Devars
Buena atención y precios
ES
Espy Aguirre
Los precios son accesibles
MI
Miguel Ruiz
Buen lugar para comprar .
AM
Amy Kwan
Security guard always greet you when you walk in. Plenty of parking spaces.
SA
Sandra Armendariz
Always come here for great bargains. Checkout lines sometimes are long.
RO
Roxana Cristea
Me encanta Ross..¡!
JO
Joe H
Tie selection is weak. Only had a few ties on the rack.
RO
Roma Rux
Great experience shipping and saving $$$$
SA
SayDatEnt TV
Based on the location I expected more...
BE
Benita Acosta
I had to wait too long in line to pay.
JA
Jacqueline Sims
To crowded and not enough cashiers.
CH
Cherylin Smith
Large variety of discounted items.
JO
Josh Bou
Really long line. Hire more people
CO
cook jerez
If you have the time its. Good
CA
Carol Jackson
In stock. Quick service
WI
Will Lowe
Clean and organized.
SC
Scott Ferris
the best Ross arounf
JO
Joseph Perez
Ehh it was alright
BO
bob johnston
Store very junky
HA
Harold Francisco
Great inventory
CC
cc lvlla
Cheaper too
NE
Nena Franco
Love it
BE
Bertha Walingo
Variety