Ross Dress for Less

Category:	Clothing Store
Address:	560 N Euclid St, Anaheim, CA 92801, USA
Phone:	+1 714-635-9380
Site:	rossstores.com
Rating:	3.4
Working:	9AM–1AM 9AM–1AM 9AM–1AM 9AM–1AM 8:30AM–1AM 8:30AM–1AM 8:30AM–12AM

Location

Photos 100

Reviews 13

Veronica Ivy

I came in to purchase a gray chair that had been on clearance for over a week. The tag had been removed when I came back to purchase it. I asked an associate to confirm the price and mentioned that a week ago, the price tag showed it for $114.99. However, prior to talking to an associate, I had to wait over 7minutes for someone to come help. Two different associates came to assist and neither one knew the price. So, I asked to speak to the store manager. The assistant managers (assistant) came in and randomly picked the highest price on the floor and quoted me ($129.99) the, model and design were completely different. So, I proceed to ask her if I could talk to the store manager to honor the price tag that I had seen a week ago. The sales associate took offense to my request and said it didnt matter who I asked, I was still going to get the same answer she had given me. Shortly after, another lady confirmed that she was the store manager (Raquel) arrived. I explained to her the before price and asked her to honor it. She interrupted my request and said "I know what you want, my associate told you the price and I am sticking to that price". I told her that my mother really liked it and to please honor the $114.99, that I had seen on the chair a week ago, it was only a $15.00 difference. With a hottie look, she responded: "my name is not Rachel, it is Raquel" as she pointed at the spelling on her name tag and concluded by saying "take it or leave it". I am a fanatic of the Ross stores and shop there for all my house hold needs and wants (furniture, decoration & clothes) and have never been so embarrassed and humiliated by an associate or a store manager. Please make note of this unethical representative and do not shop here. The wait line to pay is also a HUGE inconvenience.

Dale Gallosky

We found some good deals and a nice selection. We came at 12am, just 30 minutes before they closed. The store was a total mess, but we saw employees actively cleaning up, so maybe its their policy to only clean up just before the store closes? Id hope that they would do this more often, as the shoe aisle literally was inaccessible via shopping cart due to so many shoes on the ground. Checkout was fast at 12:30am, and surprisingly the cashier didnt seem to mind our cart full of deals and steals. Loss prevention of course is there to guard against who knows what, but the guy did a good job greeting customers including us and pretending to click on buttons on his monitor lol. I looked and it was still on the dvr log in screen. Nice try buddy lol

kajak rastak

Raquel who is the manager at this store gave me the worst experiences with shopping at Ross. i dont know if it is because of my wifes Islamic Dress or what, but she refused to accept our return of a dish one day and today she refused to exchange a short sleeve shirt we bought 15 days ago with tags, but she said the tag says short sleeve but this is a dress. i tried to make her understand that i removed the tag myself last night and put it back in there but she would no i cant accept it. i never want to see her FACE again.

yvette despain

I had $100 worth of items in my cart... Buying birthday gifts for my best friend... BUT, THE LINE LOOKED LIKED IT MIGHT HAVE BEEN FOR A DISNEYLAND RIDE... winding its way through the designated area, then down the side aisle ALL THE WAY TO THE BACK CORNER OF THE STORE... HELL NOOOO I sadly ditched the cart. Dont know if Ill go back. I was there the other day, and I nearly did the same thing then. Got home and my clothing still had the security tags on it, too much of a hurry to pay attention to that, I guess.

Brenda Ortega

This store could be better maybe they just need a new staff the cashier didnt bag my mirror I bought and they left the sensor on the jeans that were bought for my husband after calling the store and being hung up on then placed on hold for 40 min also I was told the mirror wasnt there at first glance then miraculously it appeared I disapprove of the behavior of the girl on the phone the I dont care attitude isnt appealing to customers another Ross next time for sure

Paul Hubans

Had a terrible experience shopping here. Im currently in a line thats halfway to the back of the store after spending over an hour searching through clothes that arent properly organized by size. A few items were dirty and covered in dust as if they were on the floor. The whole store is messy, dirty, and disorganized. The mens section is so small and limited; the entirety of mens pants consists of two small aisles of the same stuff. Avoid.

Ryan Devaul

This Ross is huge! And generally I like it here ok. My problem is they are always understaffed... This isnt a club, you dont have to keep a line in order to hold our interest. Also its very crowded, and lots of the clothing items get mixed around so its hard to find what you want. If they would just increase their Staffing a bit they could probably reduce both of these problems and it would be a great place to shop

Jrangel Aguirre

Well the thing I cant stand Id the drive from the high desert to Anahiem its about 2hours in traffic. About every other day . All for my girls mom that works the dressing room so if you want to do me a favor tell her AngeL is a great guy so you should say Thanks .... Oh yeah make her work and say Chhooow baby go Raiders my team she cant stand it....

cmilton111

I like to shop in Ross for quality and affordability. I especially like the selection of socks. They could improve on the mens watches for sure. This store could work a bit on being more friendly with the customers (this is Anaheim and maybe that explains this, otherwise 5 Stars... The Walmart a few stores down has similar issue).

David Little

Overall a good Ross comparable to other Ross stores. They have the same type of selection and prices as all other Rosses as well. The store was clean and organized and I did not see what I call the tornado affect in the clothes section with stuff all over the ground. Parking is good as it is a large open lot.

June X

Lina helps off duty employees & everyone making purchases. I was returning 1 of the 3 rugs I bought that were damaged. After the 3rd person she helped. I had to tell her I was next. She said I didnt see You. What!! Horrible Customer Service. This devilish woman acts like she was doing me a favor helping me.

Augustus Ohemeng

The cashier lines are too long & Ross needs to employ more workers. I like shopping there for myself & family because prices are reasonable as well as carrying designer clothing all the time. I hope the 10% discount for seniors would be honored every day but not on Tuesdays only.

Alysa Nguyen

The place has lots of good deals. Too bad its so clutter and unorganized. The cashiers look like they hate their jobs. . . After stopping by TJ Maxx first, going into Ross, makes me feel like Im going to Walmart after going to Target. The lines are always long.