Jared The Galleria of Jewelry

Category:	Jewelry Store
Address:	3017 El Camino Real, Tustin, CA 92782, USA
Phone:	+1 714-508-1033
Site:	stores.jared.com
Rating:	3.8
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–6PM

Location

Photos 35

Reviews 9

Kevin Lamanski

Absolutely amazing service & I highly recommend this specific location I have gone through about 15 other stores before I decided to go to Jared. The door was opened for me as i entered and was asked what I was there for and that gentleman got me a sales rep. (Gustavo Rich) He asked what I was looking for instead of asking how much cash was in my pocket. Made me feel like he was interested in my ideas and making them happen instead of how much commission he can make by selling me a cheap ring. Then my ideas were met with logic on cost. He showed me what he could do and I decided to have a custom ring made. I couldnt be happier with the amazing service, the amazing one of a kind custom ring, the great price, etc. I was walked through the entire process and any changes I needed were done with no arguments and it came out amazing.

Leslie P

I was so disappointed when I brought my pendant my son bought me for Christmas here to have engraved. The engraving machine caused scuff marks and took the shine off parts of the sterling silver. The clasp broke after 2 weeks so when I brought it to be fixed I asked them to buff the marks out from the engraving machine. The gal said "no problem". When I went back to pick it up they hadnt touched the scuff marks and said "oh sorry there is nothing we can do". Well, yeah, there is...you need to replace it. A girl that seemed to be about 15 just starred at me like a deer in headlights and kept repeating "sorry, nothing we can do". I am so disappointed this is how they operate. I wont be going back and will definitely tell all my friends in Tustin to avoid!!

SILVIO MARTINEZ

Horrible service and very inexperienced people work there. Just walked way from a decent size purchase due their lack speed and knowledge. I walked in knowing what I wanted and it was taking 20 minutes to pay because they couldnt figure out the registers. I hated to walk away but I have no patience when Im spending that much money!

Greg Foran

Stopped in to see if they could repair my wifes wedding ring. Spoke with Gustavo who was professional, knowledgeable and friendly. We ended up having a repair done and we are so pleased with the entire experience. If you are looking for wedding rings, this is the place. Ask for Gustavo he was wonderful.

Mahdi Zadeh

I had a very good experience buying a blue, black, and white mix diamond kneckless. I was welcomed with water and capucino and taken on a small tour and ended up buying my moms birthday present. They have anything from $150 to all the way to high end stuff.

Eric Huang

They treat you nice when you go in... But when they ask you to enter value custom program or what ever they call it... DONT DO IT!!!! I did it, and I got a big fat bill on a diamond I selected but NEVER agree to PURCHASE IT.... unbelievable

Farin Bacani

Great customer service every time. I got my engagement ring here so we always have to go back for the 6 month check up and cleaning and it is really good.

Matt Mirzaei

Fast service. Changed the battery in less than 5 min. Amazing service.

BrAnDoNTravels

Diana was very nice and professional