Category: | Grocery Store |
Address: | 13270 Newport Ave, Tustin, CA 92780, USA |
Phone: | +1 714-544-8525 |
Site: | albertsons.com |
Rating: | 4.2 |
Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM |
PA
Parisa Rafie
This is my main grocery store and I have been shopping here for about 8 months now, but yesterday, I had a horrible experience. One item I wanted to buy was covered in a bunch of wet, gooey, sticky stuff. Another item I went to pull from the shelf was a can and it was completely dented in the back and about to break open. Next, I needed to buy wet wipes which I never buy from Albertsons, but I really needed them, so I used the isle descriptors which tell you the things in each isle, so I walked down the isle that said wipes/wet wipes and there were absolutely no wipes there at all. So I spent another 2 or 3 minutes walking up and down the adjacent isles looking for the wipes and never found them. So the wipes I really needed, I ended up leaving the store without, but I am temporarily disabled and I walk with a cane so it is difficult for me to just walk around isles looking for wipes like I did. Lastly, I went to check out, and the cashiers are usually really great and very kind, but when I walked up, my cashier didnt even look at me. She didnt say a word to me as if I wasnt there. So I told her what had just happened to me and I showed her he dented can and asked, "Is this how you guys put supplies on the shelf here?" She just looked at me and asked if I wanted a different one. She didnt even understand that I wasnt planning on buying the dented can. After that, she never said another word to me, not a thank you or have a nice day or hope to see you soon. Absolutely nothing. Im not sure if that cashier is new, but instead of being kind and trying to help me, she just didnt do anything. To be fair, I was angry when I spoke to her, but I was never rude in any way, I just spoke with a firm tone of voice. I would like to speak to the manager about these things. I didnt do it yesterday because, as I said, I walk with a cane and am disabled, I just didnt have anymore energy for it. Im not sure if the manager goes online to see reviews of the store, but if so, then I hope that s/he contacts me to discuss this further because the experience I had on 9-9-16 around 5 pm was absolutely unacceptable. Thanks.
A
A Private User
This store is terrible if you try and call ahead to place an order. I called 4 times, got transferred to just about every department...and then ended up with the produce department. I was ordering 1 dozen balloons!!! The produce man was nice, however he said the florist didnt show up today, so he could help me......after he gets back from his lunch break. Nice. Needless to say, Im not expecting my 1 dozen purple balloons to be there at 12:30 when I show up...but well see.
NI
Nichole Hart
Ive only been a couple times and in the later hours of the evening before theyre closing (Im talking 10:20pm Im walking in to grocery shop) and I never get any hassle or pressure to hurry and go. In fact, Im greeted with friendly attitudes and willingness to help or encouragement to slow down "no rush" - thats priceless to a single mom who can only find time to get milk and bread and tomorrows dinner at almost 11 at night. Thanks guys!
A
A Private User
Hello everyone, This store is truly excellent and carries an array of organic foods, I bought many items that are still lasting a good week, and still have about another week of use. The service was fast and friendly at the check-out and makes me wanting to come back for more. Grade A. Thanks Albertsons, BSS
CH
Christina D
The staff is always friendly and willing to help. They keep most items always in stalk and have fresh produce. This place can get very crowded and they try to open more lanes to get people though quicker. They are also playing monopoly now and you can win prizes for shopping with them.
FR
Francisco Cruz
Hay una gran variedad de todo lo q buscas desde comida aseo personal hasta vinos
A
A Private User
Even though it has gone through many problems in the past I think this store is fair and loyal to the customers. Thats why I still do my grocery shopping there.
DA
David Guzman
Great customer service, large parkibg lot, specials every week. Deli department , and large selection on wines and beers, fresh bake bread( french baguette)
MI
Miss Nina
i forgot there were spiders by the pharmacy energy bars. Ya...i can nrver go back. didnt photo....besides that i liked store finr for some time
KA
Kasie Bowden
Good spot, great to swing by on the way home. Always feel like Im well taken care of. Not super fancy, just simple and nice. Great staff.
MA
Matthew Robinson
Its my local store, but still, its clean, the produce is good, the meat is decent, and the beer selection isnt bad for a grocery store.
CA
Cassandra Haggins
Greatest manager, price mistake, walked with me to check price, several stores in area keep shopping here because of the manager.
KY
Kymberly Rockwood
Really great. Its not busy so the crew is a lot nicer. Irvine campus one isnt as helpful But there number is wrong on here
RA
Randy McDonald
Great place to shop, and a great place to work! Apply for a job, or shop there, either way, its always a good day!
MA
Maria Checchi
Very nice. I do shop at Walmart though for most of my canned & meat products & superior for my fresh vegetables
TE
Terence Dunn
Make sure arrive at least 30 mins before deli counter closes if you want service. They WILL close early.
RA
Ray Pedroza
Most of the time this Albertsons is not busy in the afternoon. Its clean and a Starbucks is in store.
KI
Kitty Willis
Clean, fresh, friendly, YES!! And the parking lot is clean and trash cans are available. Very good
NI
Nitzia Stevenson
El personal muy amable y diligente
DI
Dipjyoti Ghosh
Get almost everything for your daily needs. Loved their theme based cakes for my kids birthday.
LI
Lisa Peck
Clean. Big. Staff is alright. Not rude yet not smiles either. Overall a great place to shop..
SA
Samuel Swopes
Great place to pick up my medicine and the staff there are also great! So are the foods!
DO
Doug Edwards
Convenience and great selection of products. Plus there prices are very reasonable.
AN
Andrew Israelsen
its a box that sells moderately priced food. Good produce. Okay booze selection.
MI
michelle speirs
The employees here are great. They have a great group working at this location.
AA
Aaron Gross
Generally a good grocery shopping experience. Very nice and helpful staff.
CH
Chris Clear
Great selection. Excellent fresh options. Really good bakery. Nice people
JO
Joe Baca
A good variety of fresh fruits, a Starbucks inside, and decent prices.
BI
Bill Martin
Higher prices than competitors. Great pharmacy and Pharmacist, Sharon.
SA
Sascha Calkins
Good Albertsons with lots of selection. Had a recycling place too.
TY
Ty3 Dy3
Groceries, what more what more could you want? Oh and a pharmacy!
ST
Steven Metcalf
They over charged me but made it right, good meat department.
AN
Angela Carrigan
This store is clean and well stocked. I never have a wait.
LO
Lorenzo Giozzo
Overpriced but had everything you could possibly imagine
BL
Blake Sweeney
Large selection, but more expensive than other markets.
RA
ralph serrano
Los proces
JE
Jessica Townsend
Average grocery store. A tad on the expensive side.
WE
Werner Morales
Greit
JE
Jeannette Castaneda
Its on Newport and First S.T. mins away from me.
AL
Alan Root
It was better before they put in a Starbucks.
TO
Tom Huddleston
Clean and well stocked. Friendly employees
WA
Wayne Waterman
Expensive compared to other nearby stores
JU
Justin Cole
Very nice employees love this Albertsons
RI
Rick R
Best chicken salad at the deli delicious
PE
Pedro Diaz
Well organized, clean and fresh fruit!!!
M.
M. chambers
Always friendly and courteous people
KR
Krislyn Horton
the fried chicken gave me the toots
DO
Don King
The best place to get fresh goodies