Category: | Watch Store |
Address: | 1401 Mission St C6, South Pasadena, CA 91030, USA |
Phone: | +1 626-799-9919 |
Site: | vanawatchandjewelry.com |
Rating: | 4.2 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–5PM Closed |
MA
Matthias Beeguer
Maybe they are good with watches sometimes but dont ever ask them to resize a ring. we brought our beautiful ring and now it is ruined, crooked and thiner around where they cut it and they absolutely completely erased the engraving with no plans on compensating us for the damages besides what i had paid them. Im not even going to get into how rude they were to my fiancee by telling her that she was too picky and that this now damaged ring was actually the result of a great job that it actually came out better than it came in…REALLY?. If you dont know how to do a job, just say so. dont come up with a bunch of excuses. Stick to watches, leave rings to professionals
JO
Joe Fitz-
Been bringing watches here for years and always receive careful craftsmanship and excellent customer service. Jean is extremely knowledgeable and trustworthy. Basic repairs - like a broken link or a loose item - are never a problem. Full restoration work... flawless. I have brought him my clocks and now Im giving them my jewelry business. Love this shop!
A
A Private User
Brought my watch in for a simple battery replacement. It is my limited edition Lance Armstrong watch. He took it to the back and came back out with the band snapped in half. He said it broke. It was fine when I handed it to him. He didnt offer to replace it or to do anything about it. Poor service. DO NOT GIVE THIS SHOP ANY BUSINESS.
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david santana
Im a long time customer, its a small family owned business with great pricing and consignment sales. I have purchased four watches and got lucky one day and found a 3 carrot diamond ring. If youre looking fast food like service...keep looking. If you prefer one on one quality service, you will find it here!
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Diego Galtieri
Very good service, friendly staff. Great place to change your watches batteries or to repair them. They give you a punch card so every 10 battery replacements you get one for free.
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Heather Hisako
My fiance and I had a wonderful experience at Vana. The jeweler was knowledgeable and efficient. We needed to have my ring resized quickly and we couldnt be happier with it!
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Luna Lentz
l love shoping for jewelry here thanks! So far so good. Thanks
CA
Carolyn Theroux
Excellent customer service, quality and pricing.
JE
Jeff Shantz
Quick service
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George D Collins
Great jeweler