Category: | Used Car Dealer |
Address: | 5901 Sepulveda Blvd, Sherman Oaks, CA 91411, USA |
Phone: | +1 818-781-0101 |
Site: | stasales.com |
Rating: | 4.4 |
Working: | 9:30AM–6:30PM 9:30AM–6:30PM 9:30AM–6:30PM 9:30AM–6:30PM 9:30AM–6:30PM 10AM–5AM 10AM–5AM |
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Seattle Bites
The Doctor is In! I’d like to share with you what might be the finest service experience of my life. What you are about to hear is true. Bought my Jag at Sports Trend Automotive. It has some years and miles on it so I took it back for repair a few months later knowing it would probably need a fair amount of additional work. Armen was the “mechanic” with whom I worked. He was there waiting for me on time when I dropped off the car, battled with the insurance company in my behalf about coverage and kept in CONSTANT contact with me throughout the process,. Here are just a few of his texts: • “Car is on the rack awaiting the insurance man – will let you know how it goes” • “Quote came back but I think they should cover more of the work – I’ll work on this” • “Here’s a copy of the work so far – any questions?” • “Car is sitting in a protected garage waiting for some parts” • “Got all the work done – good as new” • “Given you bought the car from us I am going to discount you “x”, completely detail your car and dropped it off for you wife if needed” There was not a single time that I called Armen over this period where he did not pick up on the first wring and say “Hello Mr. Mark” – even on Mother’s Day!!!! When I paid the bill I said that I have never in my life seen such attention to customer service and ask Armen if he could explain these outrages actions. He said it was simple” “I was in special forces in the service and later became an orthopedic surgeon. Whether in the service or in a hospital I treated every person I took care of with great responsibility. I feel that same responsibility with anyone who trusts the care of their car with me.” Thanks you Dr. Armen! Runs as good as new!
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Philippe Morateur
They tell you they are Porsche specialists, What a joke!! they do not know the cars. The cars are dirty, you can even see some plants growing up inside the fender and on the doors.. this "green" Porsche was listed at $88.000. You try to turn the engine ON, impossible! no battery, the car cant start! Impossible to get car history and information about the options and packages. These guys do not know the cars and they do not care, they are here to sell, nothing else, they talk about money, that is the only word they know. The most part of their cars comes from auctions and they try to catch the schmuck...to take his money. If you want to be this one, go ahead, that is the right place... My message is absolutely not fraudulent!! but I can understand that the truth is not pleasant to hear sometimes! I visited this store one Sunday in January because I saw online a BLACK 911 convertible I was interested in, the salesman immediately grabbed us when we arrived with my wife. The car was not clean, the guy did not know anything about the car and was unable to tell us which options or packages were installed in the car. He tried to turn it on, but the battery was dead, so, it was impossible to hear the engine and have a test drive. I do not consider very professional to offer a car for sale at $87900 and be unable to turn it on. The guy wanted to find the battery and thought it was in the engine area. He forced to open the trunk by pulling manually the spoiler and he even bent it... When we discussed about price, it was the only thing he was interested in, by seeing I was hesitating, this guy decided to leave to chat with other clients... So, I confirm, this dealership is unprofessional, rude and frugal.
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A Private User
STA Sales has been my one and only place to purchase my cars for the last 10 years. I recently purchased my eighth vehicle from STA Sales and I would like to share my entire experience. I am truly and honestly very pleased with the services rendered to me by the Manager himself, Shaheen Harris. From the moment you call or walk-in to inquire about any car of your interest, Shaheen has always been very professional, experienced, patient, and very informative as to his cars. Additionally, he has accommodated my needs in every aspect of the finance. He evidently shows that he works hard at what he does and at pleasing the customers. Every single car I purchased from Shaheen has always been at its top greatest condition, which always makes me come back to him when I am ready for a new car for me, or any member of my family. If you are thinking in checking out a car at STA sales, I totally recommend it. From my personal experience, please ask for Shaheen for assistance, you won’t regret it.
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A Private User
This has been a lifesaver dealership for me and my husband, they always say yes, when other dealerships say no, they always made a way to make it happen and get us the car we wanted with the deal we offered to pay :) As for the collection of cars, its the best of the best, the cars are ultra clean and well-taken care of. We keep going back to them because we build a good relationship with them and now we only go to them for cars and refer our friends and family. Its a good place to get a nice car, and the service feels relaxing and its an overall good car shopping experience. Ive been to other dealerships, and they try to shove all these contracts down your throat, this place is nothing like this. I say thumbs up to a classy dealership that knows their cars in and out and hook you up to make it happen! :)
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A Private User
Ive bought a few cars from them and its been a complete pleasurable experience - especially for car buying! Theyve got a great selection of cars and if you dont see what youre looking for, they can probably find one for you. They offer great prices and low hassle deals. Its definitely worth the trip. Youll probably find you wont want to go anywhere else!
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Glenn Jones
Randy was very friendly and helpful I really enjoyed shopping at sports trend when Im ready for my next jaguar I will definitely check with randy and have him find me another fine jaguar. He promised to mail me a couple items for the car and in a few days I had them. Thanks again. Glenn
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Jennie Krauser
I had a GREAT experience! Their cars are excellent, service is superb, and prices are unbeatable. Well worth the two-hour drive. I HIGHLY RECOMMEND them and will be a lifelong customer.
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A Private User
Love my new Porsche! I recently purchased my second Porsche from Sports Trend. I recommend checking out their Porsche inventory and service department!
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Kurt Johnson
Awesome service. If youre in the Porsche market, do yourself a favor and check them out.
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A Private User
VERY RUDE, DISHONEST AND UNPROFESSIONAL MANAGEMENT !!!
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John Alday
Best place to buy a used Porsche
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Matthew Morton
Nice and clean place. 5 stars