Category: | Auto Parts Store |
Address: | 70 Woodland Ave, San Rafael, CA 94901, USA |
Phone: | +1 415-454-8281 |
Site: | napaonline.com |
Rating: | 4.6 |
Working: | 7AM–6:30PM 7AM–6:30PM 7AM–6:30PM 7AM–6:30PM 7AM–6:30PM 8AM–5:30PM 8:30AM–5:30PM |
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Brian Bane
I go here to get parts for our cars, so that I can replace them myself, with help from the university of youtube. Today I needed a lightbulb for the headlamp of my 2006 Tacoma. Napa usually has the part I need in stock. Admittedly, with a Toyota and a Honda, I never look for anything exotic. When I entered there were 3 associates at the front desk, and no customers. I stopped at the first one, who was a Hispanic male. He continued to look at his computer for about 20 seconds before looking up at me. His face showed indifference and hostility as he asked me "what do you want?" I expect a little attitude from the auto parts store, but this was more than usual. I told him what I needed, and he found it for me quickly. The price was ok ($11.50), and I was out of there in less than 7 minutes. But I had the feeling that I really bothered the guy. Maybe I dont look like the type who works on their own car. Sorry about that. Will I shop there again? Yes. Will I get into a fight? I hope not.
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A Private User
I went here back in 2008. These guys are great! They even went out to my car to help diagnose the issue and make sure I purchased the correct parts. I went to/called nine stores that day and they were the ONLY auto supply store in 50 miles that had one of the parts in stock. If more companies took customer service this serious DIY auto repair would be much easier. Support this shop. I believe this is a Napa Auto, although a google search does not list them as a part of the Napa chain.
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Will Go
Car show this Sunday. The 18th of September! ;D see you in passing getting parts and tools. Where they have got the "Know How"! Lots of great old Hot Rods. Have a great day.
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Joseph Gomez
ME GUSTA EL DELIVER Y LA ATENCIÓN. ..
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Jenny Lee
If they dont have it theyll order it. Great team to guide you through your project.
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George Froom
Knowledgeable, helpful, alwaysbhave what you need!
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Angelo Salarpi
I go there for parts all the time.
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Joanna N
had a pretty good experience
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Josh Pollitt
STAFF VERY HELPFUL
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marco jimenez
The best service