Office Depot

Category:	Office Supply Store
Address:	615 Coleman Ave, San Jose, CA 95110, USA
Phone:	+1 408-294-9880
Site:	officedepot.com
Rating:	3.3
Working:	8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–7PM

Location

Photos 43

Reviews 32

Meghan Dake-Morrell

Popped in to buy an office chair since I was getting nowhere online and I wanted to actually test them out. Had a sales person greet me at the door and ask if he could help me find something. He really knew what he was talking about and "heard" my specifics. He helped me narrow down the choices. He also assembled the chair and carted it to my car...with a smile and excellent, professional service. This often isnt the case at the big box franchises, but it was this time.

Annalisa Rogers

I guess the experience at Office Depot is different for everybody, but I have been a customer at this location for over a year now and I have only had great experiences with the employees and the finished orders. I have been continuously ordering spiral-bound instruction manuals and marketing postcards to be printed and every order has been exactly as I requested. I`ve got no complaints so far.

Jon Gundry

The last two times I have been to this location they have not had what I needed in stock, despite being told that they would re-stock the item I was looking for. They also display damaged office furniture which makes the merchandise look even cheaper than it is. Finally, you always have to go looking for a sales person if you need help. I think this store is very poorly managed.

Aaron Lewis

I called this store at 9a to get 50 business cards printed by the afternoon and the lady who answered said it would take a couple hours as she had a large job already underway. I said thats fine, would they be ready by noon, she said no. I said but you told me a couple hours, she said yes, if youre Lucky theyll be done by 3p most likely 5p. Since when does a couple add up to 6-8!

A Private User

This Office Depot is awesome! A friendly customer service rep greeted me at the door and directed me to the exact location of everything on my shopping list! Even though I was only in the OD for 20 minutes (thanks to knowing exactly where everything was), I got asked by 2 other customer service reps who passed by me if I was finding everything ok!

Conrad Paz

Good for instant gratification, but if not in a rush to get office supplies, its much, much cheaper to purchase online from a different vendor (you know who). Also, reps need better training on customer service. Im rooting for the brick and mortar, but the prices can sometimes be a bridge too far (talking 2x-3x).

Yussef Nesme

The store experience was good but the corporation still uses Rebate tactics that are misleading and unethical. I decided to buy something that came with a rebate, going through the rebate program was a nightmare and a year later I still dont have the monies promised.

Smita Philip

called to see if an item was in stock - was on hold for 10 mins hung up and and tried again got a busy signal- the "chick" who answered was talking to someone else as she was picking up the phone - wtf

John Jackson

Had to buy some print papers, and a new printer which I found very good deals. Man I must say they have a big inventory of stuffs we can get lost here just looking for all. kkk , Nice place to shop.

A Private User

I was really happy because back where Im from we dont have Office Depot. They are very convenient and fit all of my office needs quickly. I highly recommend them to anyone visiting out-of-town.

fjm1991

Worst customer service I ever had in this country, they ignored us for several minutes didnt even say hi and laughed at us just because we did not know they didnt have international shipping.

Da Tou

Called and asked about print services. Gentleman said they could finish service in 4 hours. Went there to submit request and lady said it would take 2 days. Should have gone to Staples.

Eric Wall

Staff seems aggressive from a sales standpoint. I have gone in to purchase and been so turned off by the aggression of the staff that I have walked out and purchased elsewhere

Pattichan Monsees

in and out quickly w superior deal on toshiba presidents day sale far bypassed my normal retailers of ebay,amazon and frys Thanks!!!friendly knowledgable efficient staff!

Dianna Adair

Self serve, staff unfamiliar with office items outside the popular items stocked everywhere. This chain store is about the same as the others.

Therese Gasser

Went here before very nice things for teachers and offices and other things went here and I saw my art teacher mr to really like this place

Toshinobu Kubota

Kind of a shell of a place it can really be. Service is nonexistent, and selection is scarce. not recommend to come

Aaron Loar

If you need some office supplies and cant wait for an online order, this place usually has something that will work

James Ordelas

I waited 2 minutes for help and the guy took my paper right away and began working. Very fast service.

Christopher Babson

stores in bad shape self serve machines dont work & the customer service was pretty rough as well