Fast Bicycle

Category:	Bicycle Store
Address:	2274 Alum Rock Ave, San Jose, CA 95116, USA
Phone:	+1 408-251-9110
Site:	fastbicycleshop.com
Rating:	4.4
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–6PM Closed

Location

Photos 52

Reviews 11

David Boeger

So far, Ive had nothing but good experiences with this bike shop. The guys working there give great recommendations. Their prices and selection are quite competitive with other shops and online, despite their small size. They may not have every last model that interests you in stock, but Im pretty sure they could order and assemble just about anything from Giant and Specialized (apparently no Trek though). While Im no pushover, Im typically pretty easy to deal with, and I dont mind paying a fair price for something if I have the money. But my wife is an obsessive compulsive bargainer (shes Chinese, so yeah, its part of the culture), and she only recently immigrated, so it can be a bit of a shock for American stores to have to answer her constant pleas for discounts. Being her husband, Ive tried to explain to her that sometimes, if she expects to have quality service down the line, its better to accept a fair price and develop a relationship than to haggle for every last penny, but theres only so much I can get through to her. Thankfully, the guys at Fast Bike were firm but respectful, and understood that she was just doing her due diligence as a consumer. They dont seem to take anything personally, and I respect that. The quality of assembly is second to none. This is the type of bike shop where you wont necessarily get the best combo discounts or post-purchase service deals, but what you can count on is quality service and maintenance at reasonable prices. I would not hesitate to come back here for maintenance visits. There are some bigger bike shops in the area that have amazing discounts and bonuses when you buy a bike from them, but their ratings are consistently much lower, and they seem to get a lot of complaints. My guess is theyre only willing or able to provide a lower level of service for what they make, and they rely on volume to stay open. I think its a case of getting what you pay for. 6 months of free service excluding flats may not seem like a big deal from Fast Bike, but I feel confident that they will take care of our bikes without ripping us off going forward. The one major con is that they dont seem to carry very many accessories. They might have 1 or 2 choices of each accessory type that youre interested in, and the prices are hit or miss compared to online. I realize that comes with being a small shop, but it does unfortunately mean I will typically start my search for accessories online first and then wander into the store to see if they have any comparable products and/or prices. This makes it somewhat unlikely that I will do much accessory shopping from them. Whether or not you need accessories is a very personal thing. I like to ride at night, lock up my bike, go camping, vlog, and carry groceries, so obviously I need a few accessories to make all that happen. But if you just want to ride on trails during daylight, youll probably be fine without accessories, in which case this bike shop will have everything you need.

Dan Contreras

I have purchased multiple bikes from Tom because of the customer service and competitive prices. Tom will make sure that you are educated and well informed before you make a purchase. He made sure I had a chance to test ride multiple bikes, making sure that the sizing and fit was a match. On my last visit, I brought in a friend who was looking for a road bike. Tom spent an hour educating us on frame manufacturing, components, and geometry without pushing for a sale! This is a shop that you can go to purchase a bike, get repairs, or just talk about the latest trend in biking. I would reccomend this shop to all my friends.

Kenny Boronowsky

I took a bike in to get the front crankset replaced. I asked for the same model crankset to be put on my bike. I think the guys in the shop thought I wasnt the most knowledgeable about bikes so they replaced my crankset with an extremely cheap and non compatible crankset. The front derailleur was now shifting very poorly and had almost an inch gap over my largest chain ring (its supposed to be 2mm gap). Its almost impossible to adjust to get to shift and wont cycle more than half my gears. Ill have to buy a new crankset to replace the junk they put on my bike. Wasted 60 dollars on parts and labor at Fast Bicycle...

Bruno Versaci

This is where I bought my bike 4 yrs ago and its as tough as a tank! Im an avid mountain biker and I beat the crap out of my bike-it takes a lickn and keeps on tickn! Then when it comes time for a tune-up the mechanic here always does a great job-comes out of the shop riding like the first day I bought it; bran new! A few times the issue was so minor and took only a few minutes he didnt even chrage me. This is a great and honest bike shop and they are only a few minutes away from Alum Rock Park where they have some of the best biking trails. I highly recommend Fast Bicycle!

A Private User

I happened upon this shop by accident and love the owner, the team and their service. I have our bikes serviced there regularly and whenever we need upgrades or parts, it is the first place we shop. We have 7 bikes in our family, so it is nice to have a reliable business taking care of us.. If you are looking for added parts for your bike or a new bike, stop by here - they have a lot to choose from! =)

A Private User

I went in to by 4 of my kids mountain bikes and was going to buy smaller MTB and Jose recommended buying the 24" MTB with a smaller top tube and it save me alot of money so now my kids can grow into them. I have bought other bikes also and have shopped around alot and they are my far the cheapest. I am very happy with Fast Bikes and highly recommend them.

A Private User

I live near here, but even if I move Ill keep coming back to this shop. Ive bought a helmet, had several bike tuneups and other work done. Today I called, then walked in and had new grips on my bike within 10 mins. Very knowledgeable, and can get you exactly what you need very quickly. Cant say enough good things about this place!

Ken Yoshimoto

These guys are top-notch and I am so pleased to have them in our area. I used to go to Reeds Sporting Goods, but they are gone, now. Fast Bicycle is even better than Reeds. They are very knowledgeable and their prices are very reasonable. I give high recommendations to Fast Bicycle.

Christopher Mundwyler

sabotage. I went in to get a new rear wheel. got them to change the tube and ruber to the new wheel. after weeks of the tube moving on me while I ride. I took it apart. not only were there gritty substances in the wheel Im completely missing my thorn guard.

Jonadab Balderas

Terrible service, was a very bad first impression. Not professional at all, took my bike to get a tune up and when I picked it up, turned out the bike was in these same place I had left it with no work done. Going to have to take my business someplace else.

Jhónatan Villarreal

I was here for like 15 minutes, didnt have an idea of what I want. I went out with a very good specialized sirrus, not expensive and very resistant. Although the sit was hard as rock, I bought a schwinn sit on walmart for 20 bucks and now is perfect