Sun Bike Shop

Category:	Bicycle Store
Address:	2646 Alum Rock Ave, San Jose, CA 95116, USA
Phone:	+1 408-262-4360
Site:	sunbikeshop.com
Rating:	3.7
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–6PM 10AM–5PM

Location

Photos 7

Reviews 22

David Boeger

Okay, look, I know nobody here is going to cry tears of sympathy for a seemingly Middle American white guy like me, but hear me out. The Bay Area, despite being highly diverse, has its own special brand of racism. The various races and cultures living here are highly segregated, especially in San Jose. Sometimes, youll see people of different backgrounds happily getting along in close proximity. Other times, youll see them form cliques and stick to their own kind. Sun Bike Shop clearly falls under the latter. From the second I walked in, they clearly wanted nothing to do with me. Im guessing the guys working there are Vietnamese because theres a large Vietnamese population in my part of town. I walked in with my Chinese wife, which I thought might at least raise the familiarity a hair. But nope. It was like every English word they had to speak made them want to stab us. All I asked were basic questions like, "What is the difference between the Trek FX 1 and 2?" And the guy would simply answer, "That ones better." Well, no duh, its more expensive, I certainly hope it would be better! And they werent any more respectful to my wife either. But when other customers came in who looked Vietnamese and seemed like regulars, they would immediately be helped. I get it, maybe were not welcome. Maybe its my fault for even walking in. Maybe theyre happy just serving people of their own kind in their own language. I can certainly see why someone might find comfort in that. But it still deserves a bad rating so nobody else needs to go through what we did. Plus, their bike selection was extremely limited. They pretty much only carry Trek, but theyre not the biggest or most well-equipped Trek dealer in San Jose either, and clearly theyre not going to win any service awards any time soon.

VP Mukherjee

bad very bad experience should give -ve rating not 1 at all.highly dissappointing.I went to this shop to get a fix done. Actually had a Bike Seat Post (wider by .4mm) stuck hard into bike chassis . that guy simply said if only I buy one from him(which costs 29$) then he wud help remove .the reason why I declined was his part was different, unnecessary and inappropriately priced. The one my bike fits costs not more than 10-11$ as seen in Bell shop in Amazon or in any store for that matter as I finally found things good in Fast Bicycle -2274 Alum Rock Ave few walks away from this ugly store, a much better store and the guy too a Mexican,very freindly who promptly handed me the tool to pull it out.No charge for the help ! he also agreed to the type of seat post I was looking for and the price thats only 10/11$.Sun Bike, what I realize tries to sell things they have and not what you need and goes rude if you decline. Atleast you are expected to approach with good behavior and gesture otherwise it gives an impression like nothing is going good with you.

kathy toona

I brought my mountain bike in and had them rebuild the rock shocks. When I got the bike back it was as though nothing was done. They continued to leak oil and still would not hold air. When I took it apart myself the same very old worn out elastomers were still in the shocks. I talked with the owner but he would not correct the faulty work. I would not recommend this bike shop to anyone.

Ben Chong

I do most bike mechanical work myself but still go to these guys for tricky jobs. Unlike a lot of bike shops that appear to employ inexperienced teenagers, the guys working on the bikes here have been doing it for more than 20 years. They are also a Specialized retailer and a source for my Specialized-branded inner tubes (da best), carbon steerer expander plugs etc.

Jason Do

I live by here and bike here all the time on weekends. Its a quaint little shop but the service is good but mostly for Jason. The other 2 can be slightly awkward but thats just their character and doesnt degrade the Quality of the service youll receive on your bike.

A Private User

T o expensive Poor Costumer help they sale plants in the bike shop they dont care abaut costumer they care only for the money I bought a bike there and i sold it for cheaper DONT GO THERE THEY WILL RIP YOU WITH YOUR MONEY.

A Private User

Small shop. Prices arent bad but not great. MSRP on most things. Service department is "ok". Theyre good if you want rush service, but dont expect much. The service departments pricing is pretty good.

scott hanson

I went in with what I thought was an expensive problem and they got me back on the road for much less than I thought. They sell a lot of high end items but they take care of less hardcore cyclists too.

A Private User

These guys are great. They have everything for the avid biker to the recreational/occasional biker. The service is great - they do it quickly and do a great job. I trust their judgement completely.

Jon Kiessling

First time visit, they helped me effectively and had the special parts I was looking for for a fair price. Also theyre open longer than most stores around. Definitely recommended!

jason verhagen

Came in and service right away,had rear wheel replaced within 40 min,dont care about the appeal,I need a bike shop when I need it ,nice custom bikes,fare price for labor.

Moises Melgoza

Nice shop,good service. I bought a couple of inner tubes for my bike but I got the wrong kind. Took them back and they helped me get the right kind with no problems.

David M

This bike shop is the place to be for any bike lover out there. You would love what you get here. Im sure that you will be a regular customer here like me.

Luong Do

The prices are GREAT!!! They always give me discounts on products and services. I ONLY go there even though theres a local shop much closer to my place.

Shaina Saminathen

The bike shop was great but really expensive the elbow pads and knee pads that I needed were over 100 dollars put together

victor garcia

Good prices. If you just want to go in and out for what youre looking for... good place.

2.5 M views

They helped me fix my bike tire since I didnt have a pump at home. Super cheap too!

Jason Smith

Solid. Ike shop, very friendly knowledgeable staff and good pricing. Shop local

Jamie Baker

Great and helpful staff. Fast turn around on jobs and expertly completed.

Ralph Sequeira

$200 for a set of brakes. Same which I found online brand new for $80.