Category: | Grocery Store |
Address: | 4444 University Pkwy, San Bernardino, CA 92407, USA |
Phone: | +1 909-880-2253 |
Site: | ralphs.com |
Rating: | 4.2 |
Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM |
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A Private User
In eight years of living in this neighborhood I have shopped in this store.... twice. Does that say anything? Sure does. Both times I had very very rude cashiers. The first time the gentleman berated me for not having my Ralphs card ready to go at the checkout. Today I went thru Julies line and received a nasty comment from her regarding getting cash back. No customer should be made to feel as if they are small and insignificant..but she did that to me. The cashiers are the FACE of the company... it is what we remember when we leave. I left with a bad memory and I wont be back. Maybe your staff need to take lessons from the cashiers at Win Co.. they are ALWAYS polite and professional. That makes it worth the 20 min trip there to Fontana.
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Gina Jamison
I dont live in San Bernardino but my grandchildren do and so I wasnt familiar with what kind of service Ralphs offers. I called to order my grandsons birthday cake and cupcakes for his WWE party the day prior to the party not knowing if Ralphs bakery would be able to accommodate us. They exceeded our expectations with an amazing looking cake, they were reasonable priced and both cake and cupcakes were moist and delicious. Thanks for your great customer service!
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Tammam Mustafa
their 1 year ago management personal..was very existed to wrk...very friendly..communicate with customers...n greet as they pass by...new female management..very rude ..they dont even smile or have the mood to wrk...one day A manager refused to attent me at the western union counter..claiming does not wrk...when said I was here ..And was told to come bk due to availabiliry of cash..then she came...,thats not good..??!!!
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shalique ellison
The nicest people at this grocery store where the two people who worked at the Deli. They were very helpful and they did their job over and above. The two older white people for very rude, they had attitudes and they were not helpful because of them I will rate this store a low star and the only reason why youre getting a 2-star is because of the two people that helped me out
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Guillermo and Isabel Ruvalcaba
Best grocery store in San Bernardino. One of the communities true assets. The employees are so friendly and cheerful, and I never hear them talking about their private lives like is always the case at a store chain with the initials S.B. At Ralphs they are hardworking professionals focused on the customer!
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matt huerta
Super over priced area makes me feel unsafe every time i go there strange homeless or the time i was leaving the store i saw a man with his windows down parked right out front masturbating! Where is the freaking security gaurds where are the lights in your parking lot because its creepy and dark
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David Mejia
This is a good store. Ralphs in general is a little pricey but the fast checkout makes up for that. Not like stators where you can potentially wait in line for 10 - 15 minutes. Anyway, the staff is always more than friendly and professional. I have had no problems thus far.
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Andrew Lenzini
I shop here all the time. The staff are very friendly and helpful, and they actually know their products. Checkout times are fast! Today, I purchased a product I didnt like and the return process was super easy and no hassle at all. Im a satisfied customer.
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Roxanne Vargas
Sometimes packaged food (cheese, lunch meat, lunchables) is molded, so disgusting, I would suggest examining your food before purchasing. Also a lot of the cashiers at sooo rude I would especially recommend staying clear of Mary.
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memo sandoval
I JUST GOT A BIRTHDAY CAKE DONE. FOR MY DAUGHTER AND I WAS SO AMAZED I LOVED THE WORK THANK YOU . THE BIRTHDAY THEME WAS FIVE NIGHTS OF FREDDY. YOU DID A GOOD JOB THANK U SO MUCH .. IT LOOKS JUST LIKE THE CHARACTERS.
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Asif Chanawala
This place is good. you can find most of the things and prices are fair if you have members card.The cashiers are friendly most of the times.so, you can go here to find things with very few disappointments.
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Tina Coats
They have a poor selection of fresh fruits, veggies and they are missing allot of daily products like bread, cuts of meat, ect....GREAT customer service at this location and the store is very clean!
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Meka
My go to store! Its always clean, has what I need and customer service is super. If the lines are long they immediately open up more to get the customers out with the shortest wait possible.
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Saran Villarreal
Friendly and helpful workers! Theres not ever a long wait in line, they have a sandwich deli inside and a bakery, they have a US Bank inside too, after shopping I like to stop at the Redbox
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Marisol Aguiniga
I love Ralphs friendly staff and always fast checkout . Ive been going to this Ralphs for 7 years now and I love that they have a good selection of Organic veggies and food ☺
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Benjamin Davenport
I went in there to utilize their CoinStar machine. It was a simple visit. I didnt have to wait long for the cashier and I was out of there a few bucks richer.
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Gina Anderson
The employees are always super friendly and willing to help. There are always great deals and the produce is the best in town and at a good price.
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Sekani Eugene Wright
I docked one star because the people behind the deli counter are a bit on the jerky side. The rest of the staff are friendly and very helpful.
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JACQUELINE JACKSON
I love the fact that I can walk in the store at 6 am, and pick up lunch on my way to work, or basic over the counter meds in a pinch.
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Sindy Zambrano
Their organic fresh foods is getting better. Nice flowers and very clean. A bit over priced but its a good place for something quick.
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Antonio Evans
This place was generally good. I mean its Ralphs. So I expected everything would go well and it did. No complaints and no praises.
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Grace Navarette
I like the produce the fruit and vegetables are fresh and the discounts they giving the store and also and the story is very clean
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Trinidad Vera
Make me feel very uncomfortable when shopping there and its only this Ralphs in San Bernardino specially when I coupon there
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Sergio Lopez
The staff makes you feel very comfortable shopping at their store. Very friendly. Always helpful. My favorite store.
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Diane Marie xoxo 11
I had a bad experience today with a Ralphs employee she seemed to be racist with dark skin people very disappointed.
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Hungrytifffromberdo
This store always has fresh flowers for a good price..and I love that! Fresh produce and great cuts of meat!
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Vincents Gaming
Great place In a good location. Friendly staff everytime I have gone. Definitely recommend being a member.
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Anthony Appel
Customer service is terrible they make me feel unwanted in their store Id rather spend my money at staters
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Porsha Greer
Great service and great people. Very welcoming and nice people. Thank also sell good food at good prices
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Karen S. Reward
The best prices on organic produce and other organic products. Excellent customer service.
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Maria Muñoz
Encuentro todo lo que ocupo
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LaMard Fowler
Love Ralphs, talking about low prices, Ralphs is the place, expecially in this economy
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Karen Van Heeswyk
Employees are friendly, the store is very clean & the prices promotions are great!!
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Gymkata Heang
Clean with good customer service. Too many homeless people roaming the parking lot
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melissa
Meat selection could be better. Employees are usually friendly. Store is decent!
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Christopher Navarro
Prefer going here than any other depend what time and what you are purchasing.
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Blanca Castro
Everyone working at Ralphs are so helpful and friendly and very professional!!
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Melody M
Food is good. Always have sales and what i need is always in stock. Thank you