Category: | Grocery Store |
Address: | 369 Magnolia Ave, Corona, CA 92879, USA |
Phone: | +1 951-549-1900 |
Site: | local.vons.com |
Rating: | 3.6 |
Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM |
A
A Private User
I went to store #2596 in Corona California to pick up a couple of items for my Mother on June 9, 2010. My Mother just had major surgery and isnt able to do her own grocery shopping. I have authorization to use my Mothers debit card. I have her pin number. Ive never had an issue using her debit card anywhere before. I was checking out in line with checker Julie. Julie seemed somewhat uptight. One of the items I was purchasing was my Fathers Crown Royal. Julie grabs the Crown Royal and says, "wasnt this locked up?" I said Its locked up but Its also always been located at the end of the liquor isle. She gave a strange glance and asks for my I.D. I gave it to her (Im thirty-one). When I slide my Mothers debit card, Julie says give me that card. I hand her the card. Julie says, (in front of a large line)"This isnt your card". Julie proceeds to call the manager and starts telling the manager Im trying to use someone elses card to buy alcohol. Julie tells her that I say its my Mother but I have a different last name. Im in my thirties, not everyone keeps their maiden name for life! Julie made me feel like I was a major theif trying to steal. It was one of the most embarrassing moments of my life. When I asked for the manager, Cassie was called. Cassie was rude to me in front of everyone and walked away from me without giving me her name or ending the conversation. I came to find out Cassie isnt the store manager. I had to go get my Mother and take her to the store just so I could rest assured that they didnt think I was a theif. My Mother filed a formal complaint with Vons corporate office. The manager of that store immediately phoned my Mother to apologize and said she would coach Julie on the appropriate way to deal with customers.
GA
Gail Hansen
Terrible customer service. NOT enough employees during peak times. They do not care when 8 people are waiting in express lane. They do not Apologize at all for bad service. Most employees act like they are not GRATEFUL, for the job they have. This store Should get an EMPLOYEE OVERHAUL or CLISE THIS STORE,if Vons is unable 2 fix the Unacceptable customer service. Albertsons is very close and Much better customer service. Tired of being a Frustrated customer. WISH I COULD GIVE ZERO STARS.....
JA
Jason Darr
Theres nothing like waiting 20 minutes in line at 9 at night when youre just trying to get daipers for the baby. The only thing that could make that be process enjoyable is having the Vons worker (who proclaims she refuses to help her Coworkers with the long lines because she already worked her 8 hours) cuts in front of you when a new line opens up. But definitely, the best part of my visit was when said Vons employee chatted up her said coworkers, making you wait even longer. Awesome!
ME
melado hizalto
Supervisor Karen was extremely rude and sassy. She was not nice at all and in my face when I tried to make a purchase. I assume it was from stress but it made me feel very uncomfortable to shop at the store. I had two very bad experiences with her so far and I wont be returning.
SO
Sontino Alvarado
If your a teen waring all black do not enter this store. Me and my friends were being harassed by a old lady that kept telling us if we were gonna buys somthing snd we were just looking. Then she told us that she was keeping on eye on us and follwed us outside the store
MA
Marco Montenegro
I love shopping here. My wife always goes to Albertsons but whenever I get the chance I go to Vons. The prices are a little bit higher.
MA
Matt Jakstis
Some of the nicest employees and I really like the store, but they never have enough cashiers and lines are almost always long.
JE
Jennifer Miller
Very rude service today from a older blond cashier. All because I asked if they carried lighters So happy I dont shop there.
RO
Robert B
Had a problem in the meat department but the store manager Al and the meat manager took care of everything very satisfied
RA
Rachelle Plourde
My favorite grocery store n Kathy the cashier best cashier at vons very friendly and helpful
TE
Terri Wayne
Vons/Safeway has been my favorite grocery store for over 20 years. Great prices and savings.
RO
Ron K.
Regular prices are higher than some other stores. A very traditional grocery store.
MI
mike cordero
I buy meat here because its all ways fresh and the guys are fun and very helpful.
CA
Cassandra Ramirez
Love, love, love there bakery and deli select everything is always so fresh.
SA
Sal Morano
Friendly staff, especially at deli and bakery. Selection is great.
JA
James Moran
Good selection of products. Check out process can be very slow.
BI
Billie Henry
Clean, convenient, and the associates are friendly.
TH
The Captain
Nice location, but Ive always preferred Albertsons
AN
Andrew Varela
Great fresh foods. Excellent pharmacy even.
JU
Jude Nwogu
Great customer service. Friendly staff.
NI
Nicholas Kramer
Convenient, clean and not busy
FR
Fran Netherton
Selections are limited.
JU
Judith Dewall
Cashiers are rude.
DR
Drew Eriotes
Grocery store
KA
Kathy Ayon
Long lines