Big 5 Sporting Goods - Rohnert Park

Category:	Sporting Goods Store
Address:	470 Rohnert Park Expy, Rohnert Park, CA 94928, USA
Phone:	+1 707-585-0148
Site:	big5sportinggoods.com
Rating:	3.8
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 9:30AM–9:30PM 9AM–9PM 9:30AM–8PM

Location

Photos 11

Reviews 16

A Private User

I recently bought a folding knife at Big 5 in Rohnert Park. After taking it along on a hike, I discovered that the butt of the knife, when in the folded position, jutted out and was sharp and dangerous. With my receipt in tow, I asked the store manager to give me a refund, and was preparing to purchase another knife in the store that was safer. Because, I no longer had the packaging, the store manager would not refund my money. He told me, "knives are dangerous" and "I cant resell the knife without the packaging". He was unconcerned that he was selling an unsafe knife and that he had an unhappy customer. I would not recommend shopping at the Rohnert Park, Ca store, the store manager was more committed to his concerns than making his customers happy.

Mikhail Huynh

Im not sure if this man is the store manager or just the firearms clerk, but his name is Jarrod. This mans customer service is outstanding, a rifle I had bought from this big5 was stolen and recently recovered by the authorities. In order to get it back I needed the paperwork for the purchase(Proof of ownership). Unfortunately I now live in a very far away state so I couldnt just walk in with my ID and get a copy, however Jarrod took it upon himself to contact his corporate office and track down my proof of ownership and proceeded to send a copy of it to the Big5 closest to me so that I could pick it up here. This whole situation of getting back my property being stressful enough, Jarrod really made it a lot easier on me. Thanks again Jarrod.

Vickie Swing

Store, many years ago was great with knowledgeable staff. There was a change awhile back and several employees suddenly were gone. Rare to get help, have to search out employee who isnt talking to another employee and unless you need help locating a product, more often than not they cant tell any info. On that product ! This is especially true in the section where they sell knives, ammo and guns.. I rarely shop there any more especially with another and better sporting goods store now in RP.

Suzanne Origer

The Rohnert Park Big 5 always has bad customer service, many time the sales staff will be standing around talking to each rather than acknowledging the customer. The show department shows shoes on a "Sale" peg but the show is actually not on sale, the sales member told me that "Corporate make them do it". I call b/s. Not the fiendliest people as well. Do not like shopping there!

Michael Turner

Ive found other then the bike shop in cotati that I can find a lot of good things I need here for my bike as well as other spoting needs and backpacks. I love their great prices on everything. The staff here are all really nice to.

Steven Garcia

This location had quality equipment, but theyve crammed a lot of things into a small space, and it almost feels like tight.

Mike Nelson

Went here to get baseball cleats for my nephew. They had his size and they were cheaper than Dicks Sporting Goods.

Bric Master

I like it because they have good stuff and the staff they are mice but the only thing i dont like is there prices

lori taylor

Stuff is kind of snooty. Almost like theyre doing you a favor by working there.

George Brannen

Store has all types of sporting equipment, clothes and accessories

Mike LeFever

Great place to find any camping gear and sports equipment