Hanlees Hilltop Toyota service

Category:	Auto Repair Shop
Address:	3255 Auto Plaza, Richmond, CA 94806, USA
Phone:	+1 510-243-2020
Site:	hanleesrichmondtoyota.com
Rating:	2.1
Working:	9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–8PM

Location

Photos 10

Reviews 9

Tina Roth

Camry hybrid in for regular service and replace rear brake pads - after 20 minutes the car made a very loud knocking noise and took car back 5 times to fix, mechanics couldnt figure it out. Cambry has been running rough ever since tune-up and was running fine before I took it in. Mechanics and management could care less & this is where I bought the car too - very disappointing. Prior to this - took car in for regular service in April and they said they were busy and I didnt need it. After two months brought the car in for service and they said it was 20,000 overdue for service. Hey, get it together service management and mechanics, I follow what you tell me - what a joke!

Sandeep Shahi

I was cheated by this dealership one and half years ago. I was a first time buyer and was not aware of the lease and finance stuff much so I believed what ever they said. I am paying $433 a month for two years with 2000 down. But this is not what I was worried about. Its okay I got the car with low credit. The worst part I was charged $2424 extra. They made me sign optional insurance and products with bunch of paperwork. I kept signing and the finance guy did not explain me anything. He should have told me that this was optional and made me aware. I realize now that I was so screwed.

raymond scott

Called 4 times to get information /appointment. Left two messages with the woman that answered the phone and the other two times she tried putting me through to service and no one ever answered. Still 2 days later no call back. Ended up going to Burroughs and sons for service. Good people and timely service. Also they had someone who answered the phone and got you someone to answer your questions.

laxmi dulal

they did not offer true car value.they say it was fraud. when i showed quote they said manager will match and when they run credit and all then they were no we are not going to offer. they are worst. i showed them the whole true car process but they did not care. were like yelling cause they cannot convince me to buy.worst experience. ruined my credit too.never go again

Vicky Patel

we went to buy a car and seller took me to his manager,manager look like Chinese and we start talking as we talk i ask for good deal and he was taking so rudely. As a manager he should not say that sentence that "its not like your country that you trying to do here".so that kind of thing is not right for Toyota that the manger talk to customer like that.

Bijaya Paudel

I bought a Toyota Prius 2014 Brad new car from this dealer and it has free servicing until 25000 miles but when I bring my car for servicing it is only 22000 but they are saying your free service closed 2 weeks before!!! Can you imagine how they robbed the customer!!! Totally not fare. I never buy from this dealer and not even for servicing.

jagukhan

The service advisors dont know what they r doing. I waited an hour to get my visor replaced. Was told by the service advisor to call Toyota to see if it is covered under the warranty. Lol. Whats the point of going to Toyota dealer if they tell me to call Toyota??? Lol idiots.

jahangir amin afzal

Honest working group. And great dealer shop. Thanks

belly janson

Baaaad service not recommended