TecnoUNO Computer Repair

Category:	Computer Repair Service
Address:	903 Main St, Redwood City, CA 94063, USA
Phone:	+1 650-363-1533
Site:	tecnouno.com
Rating:	4.8
Working:	11AM–7PM 10:30AM–7PM 10:30AM–7PM 10:30AM–7PM 10:30AM–7PM 11AM–4PM Closed

Location

Photos 53

Reviews 12

Alex Hakso

I do not think that I have ever had a better experience with a business than I had with Dario and tecnouno. You can read every review (I think I am their 50th); everyone that brings their computer in leaves 110% satisfied in every respect. I had work done on my 2008 macbook pro at the apple store 3 years ago. The contrast is amazing. First, the economic, practical aspect of tecnouno vs apple store: Similar problem requiring major internals replacement (graphics card, in this case), cost me nearly $500 at the apple store. TecnoUNO: $190. I received a quote ~ 5 minutes after arriving, waiting in no lines. I hardly need to mention that the apple store is a different experience in that regard. At the apple store, they sent away my computer, and it was gone for 3 weeks. Even though Dario had to order parts, the turn around time was 3 days. As it turned out, my mother board also had an issue he identified. He replaced it... AT NO COST. I was interested in upgrading to a SSD. He ordered the part, installed it, AND transferred my files for only the cost of the drive itself. Try that with apple. Beyond the outrageous value, I would be remiss if I neglected to mention the time Dario is willing to spend to educate his customers, and lay out the options. He did not apply any pressure (which he gave himself no incentive to do, as he installed the additional parts with no profit for himself), but pointed out that while the computer is open, other things can easily be done. He helped me make an informed choice, walking me through the pros and cons of various changes that could be made. After I dropped it off, he was communicative with the progress on the computer. To top it all off, I was late biking to the their place from Stanford, and he stuck around an extra few minutes so i wouldnt have to come back another day. Pleasant, economical, convenient and educational. Dont even consider going anywhere else. Dario and everyone else must have supreme job satisfaction running such a tight ship! [Edit] came back ~ 8 months later for another service. Another phenomenal experience with TecnoUno Computer repair. Worked with a relatively recently hire. He was both personable and helpful.

Tina E

I love this little shop. Best service and very fast turnaround time (24hrs). I brought my sons Asus laptop in because the screen wasnt working after I changed the battery. I could have taken it back to BestBuy where my son bought it but didnt want to deal with them. I was treated like a person at TecnoUNO not a number. I highly recommend this little shop to anyone looking for any laptop/computer repairs.

Jessie Lauzon

They are fair to their "free diagnostic" claim. My laptop spent 1 week there and turned out to be well beyond reasonable repair. Since no repairs were done, I paid nothing. Everyone I talked to was super nice. My only complaint was that I had to keep checking up to see how my laptop was doing instead of them calling me more promptly.

Aerial Canvas

Amazing service and quick turnaround. I bought all the components to build a PC and after I finished assembling it I brought it in and they setup the bios/drivers, and installed windows 10 for me.

John Morgan

Incredibly helpful, knowledgeable, and a quit turnaround time at a reasonable price for same day service.

Wojciech Sidor

They get stuff done, but are a bit pricey

Alexis Arreola

The best laptop repair in the bay area

Tim Fisher

Great service, very responsive.

CalifornianRussian

They get the job done

Tecnouno Computer

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