Cold Stone Creamery

Category:	Ice Cream Shop
Address:	19500 Plummer St #5, Northridge, CA 91324, USA
Phone:	+1 818-700-1443
Site:	coldstonecreamery.com
Rating:	3.5
Working:	10AM–10:30PM 10AM–10:30PM 10AM–10:30PM 10AM–10:30PM 10AM–11PM 10AM–11PM 10AM–10:30PM

Location

Photos 42

Reviews 16

Lorelei Bastin

I love Cold Stone Creamery. I serious dislike this location. Had a most unpleasant experience there; and after multiply calls to the customer service number without a return call, I took my complaint to corporate only to find out some disturbing information about how the owner had indicated my complaint had been taken care of. Ummm...not unless his idea of taking care of it is to simply "close the record" (because my smart phone call log doesnt lie.) I can only imagine he assumed Id just forget and go away. The CS specialist at corporate was wonderful, though, and Ill be taking my business to any other Cold Stone location but never again to this one.

Edwin Aguilar

Ive had their ice cream before but the last time I went I was given the wrong order. I got the all lovin no oven and when I got it at first I thought it was weird that it didnt look like what it was supposed to have but it was my first time getting this particular ice cream. Then when I started eating it I thought the ice cream had gone bad because it tasted weird and I found some chunks of I dont know what they were, but at that moment I realized it wasnt the right ice cream. I would have gone back in but they were helping a long line.

Tula Mercado

From the outside, you would never think much of this place. But it is truly amazing! The lavender ice cream and the creamy rosewater ice cream blew me away. The girls serving were also very nice. If you want to try something different definitely come by this place.

Narine Harut

My favorite ice cream place, good customer service, only sometimes getting little disappointed, when depending who is serving you, the size of ice cream is different, sometimes its less than supposed to be, but love my favorite coffee ice cream.

Nichole Halstead

The past 2 times my husband and I have gone, the ice cream is already melted before your first bite and they never have all the toppings available. My suggestion, go to the one on Nordhoff & Sepulveda.

Nargiss Majrooh

I think with the whole craze with froyo, ice cream feels really heavy. It is still ice cream. It is still really good but I usually would want to pass and go to get something light instead.

Vlado Quanter

I like cold stones it is oh so good. I like all the topping options they have for you. You could never go wrong with some gold old cold stones!!

Joanna Maximo

Really dislike this location. Took 5 minutes for any of the employees to acknowledge us. Employees (young kids) were not friendly at all

Alvaro Llosa

I dont know if its under new ownership or what, but now they always run out of ingredients and the service is not what it used to be

edwards cantinel

wow, great place. the ice cream is really good.. this place is kind of new in the area and has made a big splash.. I love it.

Angie xoxo

I got the cookie dough.. It was so good!! I will definitely come back when I come back to LA

Ikeysha Arnold

Our first time here and we loved it. The choices for dessert were awesome!