Category: | Home Improvement Store |
Address: | 1297 W El Camino Real, Mountain View, CA 94040, USA |
Phone: | +1 650-964-7871 |
Site: | truevalue.com |
Rating: | 4.5 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–6PM 10AM–5PM |
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Amber Kerr
This is my local hardware store - I live a few blocks away and I go here all the time. I have always had a good experience and have left with a smile on my face. The staff are really friendly (especially Michelle) and will go out of your way to help you. Not only will they help you find exactly what you need, they will also give you pro bono advice to help you solve your home or garden problem. For example, when I asked an employee for plastic netting to keep squirrels out of a garden bed, he pointed out that squirrels would chew right through it and recommended chicken wire instead (which worked perfectly). They are also lenient with returns for any reason. And, although this store is on the smaller side, they are surprisingly well stocked considering their size. They tend to know exactly what they have in stock, and if they dont have it, they can tell you where to get it. Two thumbs up for this neighborhood treasure!
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A Private User
This is my neighborhood hardware store. It is small compared to warehouse stores but the merchandise you can find here will surprise you. I found, with staff leading the way, the 4 out of 4 items (a rare brand 1-step floor wash, a specific size of Resolve, sliders in about every size one could need, and a tidy garbage can for kitchen that I will buy next trip) that I could not find at Target, HomeDepot, Smart&Final. I tell you it is amazing! And wonderful, friendly, down home customer service too. I do not get to this store very often but they always seem to remember me. And you know how unusual that is. Good value too i.e. high quality items for good prices.
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Susan Shepard
I always go here when I need keys made or my knives sharpened. They do an excellent job and carry the unusual key used on our bottom locks. They recently (as of June 2012) got new knife sharpening machine, and it does an amazing job. These are the sharpest our knives have ever been, and I have tried many services in the Bay Area over the last 10 years. Each one can now truly cut paper and slice a tomato without bruising it. Its a joy to cook again. We will be back!
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Emily Zimmerman
I had a problem with a futon and my boyfriend and I are not handy at all. They helped me buy a drill, showed me how to use it and made sure my boyfriend and I really knew what we were doing before we left. Their customer service is A+, Paul was so friendly and didnt make me feel dumb for not being knowledgeable about tools. Great experience, wont go anywhere else for hardware!
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heide hepler
I have always enjoyed shopping at Blossom Hardware -- as some of the other reviews have said, they have almost everything anyone might need. The staff seems very knowledgeable. Sometimes they are a bit stuffy (4 stars instead of 5), which is probably because they know so much and seem to be tired of hearing yet one more dumb question, but I will continue to go there first.
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Amanda Kuzak
Very poor service today at my local go to hardware store. Returned an item after purchasing it. The associate was very rude about the whole situation. I apparently recked his morning. The return was a real treat. Even at the end he basically through my debit card back at me landing it on the counter. I Wont be back. Transaction # A63810.
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yak ker
Nice little local hardware store. If you dont like the big chains, try here. Whatever you do, do NOT have them sharpen your knives here. Tried having my pocket knife sharpened before bringing in a set of kitchen knives and the guy took a grinding wheel to the serrations on my pocket knife. Amateur hour as far as sharpening goes.
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A Private User
I visited the store this morning to have keys cut, and was given excellent and very personal service. I would highly recommend this store for all of your hardware needs, plus they have more than hardware, so please be sure and stop by to check this wonderful store out.
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Ryan Moulton
I walked in with some ambiguous requirements for a craft project. I walked out with exactly the right materials and equipment, and the helpful and friendly staff personally directed me to each item.
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A Private User
I had a really random need (replacement glass chimney for an oil lamp). I asked, expecting the same (negative) response I got from other local stores, but Wallah! there it is! Im a believer.
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Jeff Bailey
Staff has always been super friendly and knowledgeable. Prices are a bit higher than elsewhere, but its worth to have a quick trip instead of a huge one to Hike Depot
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A Private User
Staff was very patient and helped me find several items I needed to repair my furniture (one item they did not carry).
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A Private User
They always seem to have exactly what I need, even though its not a large store. Very helpful staff, too.
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Alex Stein
Its a good hardware store, but I would like to see some good known brands of drills for sale.
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Abe Downey
Talk to Rick. Break on through that tough exterior and he is super helpful and knowledgeable.
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Adam Powell
Ive always found what I needed here. The staff is friendly, knowledgeable and helpful.
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Annamaria Currivan
Very convenient, easy, and very helpful.......usually find what I need
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Ilias Beshimov
Not huge but for everything one would need. Staff is very helpful.
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Meg Hill
The staff is downright rude and they do not know their products.
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David Hubbard
Had what I found from their website, and very friendly!
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Fahey Maude
l do appreciate a discount to the shipping charges.