Category: | Cell Phone Store |
Address: | 16415 Monterey Rd, Morgan Hill, CA 95037, USA |
Phone: | +1 408-776-6666 |
Site: | metropcs.com |
Rating: | 2.9 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–6PM |
JO
Josh B
I just came from this store and I am very upset with the customer service that was expressed. It started off with an employee named Celine who was taking a personal call on her cell phone as she was helping me. I needed her to unlock my phone but for whatever reason she couldnt. When I asked her if she had any alternative way to resolve the issue or ideas, she just shrugged and went back to her phone call. I persisted to ask her questions to come to a solution but she had no input. What really irritated me was that as I was standing at the counter, she just started helping another customer in the middle of our conversation because she didnt want to deal with me. If you must go to a metropcs store, I suggest finding another location and dont go to this one.
MI
Michele Garr
PAY ATTENTION. IF I COULD GIVE NEGATIVE STARS I WOULD. I was verbally told an accessory was included. I verbally verified a price and was charged a different amount. The end result was "did you sign it" thats a SCAM. THERES ANOTHER LOCATION. Try THEM
ME
Melissa Rivera
Metro has always been so good to me. I have had their service from the very first phone I owned. I recommend getting the 60.00 plan and you will always have service no matter where you are!!
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Vanessa Ortiz
You get what you pay for is what I have to say, but they definitely have to work on phone service.
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Elaina Clayton Lopez
Jose the only good employee there the rest need to be fired
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Ernesto Rivera
Needs to work on network service.