JCPenney

Category:	Department Store
Address:	5100 N Montclair Plaza Ln, Montclair, CA 91763, USA
Phone:	+1 909-621-3811
Site:	stores.jcpenney.com
Rating:	2.7
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–7PM

Location

Photos 100

Reviews 15

Gilbert R. Estrella

Very pleasant experience, bought a mattress set with 2 bed spread/sheet sets and a sofa with double recliners with matching recliner chair, coffee table, end table w/ lamp and an area rug with 3 matching throw pillows. the sale girl was very helpful and courteous , she made me an offer I couldnt refuse (I waited 2 years to post to make sure I had a good buy and yes I am still very happy with my purchase).

Martin Crawford

JCP Portraits at this location, horrible! terrible customer service, very rude, no eye contact, treated our kids too rough, and would not accept our jcp coupon on top of that! they said they are two different entities...wow. same name, same receipts, same location, yet say they are separate so they dont have to honor coupons?! terrible experience here.

Juan Garcia

I brought my mom to come shopping and I became really uncomfortable with the fact that they have reduced the fitting ROOM (there is only one now) to such a small space for both men and women. I felt uncomfortable letting my mom try on clothes in the same space as several males who walked in.

Jesus Tapia

Employees are extremely slow, theres (I think ) 3 registers open with two people at each and there was at least 8 waiting in line at each, yet they showed no interest in taking care of these people in a timely manner. Very displeased.

Melinda Rodriguez

ON A RECENT VISIT THERE AN ASSOCIATE BY THE NAME OF CORA G MADE MY SHOPPING EXPERIENCE DELIGHTFUL! SHE WAS COURTEOUS, EXTREMELY HELPFUL AND AN ALL AROUND GREAT ASSOCIATE! THANK YOU!

ISRAEL DONIS

Demorar mas 30 minutos en linea... Es inaceptable. Triste experiencia.

MARIA CORONEL

Xq todo es marca buena y muchas espsciales de mayor calidad

Julian Davila Jr.

I dont think I have ever waited in line for such a long time only to buy one item. The employees do not have a sense of urgency whatsoever.

Rosie Saints

Called for an item waited for 45 minutes to get help. Was transferred to different departments due to no one being available in shoes.

Brian DeVille

Unhappy with changes made the past few years, and overall service. However, Jennifer in furniture is excellent, and very helpful.

Emi V

This place sucks, that Manny guy is racist, plus the lines are horribly long. Please fire Manny