Category: | Jeweler |
Address: | 2318 Westwood Blvd, Los Angeles, CA 90064, USA |
Phone: | +1 310-441-0043 |
Site: | westwoodjewelers.com |
Rating: | 4.3 |
Working: | 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–4PM Closed |
KE
Keith Gain
~ Stay Away... Appraisal... ~ Stay Away... I have never experienced a worse customer service in my life. I have had many things appraised before and have ever experienced anything like this... I went there to get a simple 1 ct diamond ring appraised, the guy took my ring handed it it someone else to look at than starting working on a watch. Came back 15 min later and asked me if I could come back tomorrow to pick up the appraisal. What ? I have done many appraisals and they do them in 10-15 min flat. Than he said or give me $5 and I will mail it to you. I dont want you waiting around. So unhappily I said I would pick it up in the next couple days when Im in the area. He called me that night and said he forgot to take a picture of the ring and if I could come back in. When I got there again some helper took at picture of the ring than he walked over and asked me can I come back in 2 or 3 hours to pick up the appraisal. Finally I asked are you serious? What would take any Jeweler 15 min he wanted me to invest 3-5 hrs of my time. This place just feels shady I will probably pay for another appraisal. You get what you pay for in life and this place is a fail. YOU HAVE BEEN WARNED...
A
A Private User
I took in two rings to have sized. One was my wifes engagement right that we had re-sized two other times in the past and still had problems with. Virgina helped work up a better solution than cutting the ring again and the result was much more secure on her finger. They also re-sized my wedding band down a quarter size by compressing, rather than cutting it. Both pieces came back professionally polished. The labor wasnt the cheapest of the shops I checked with in West LA, but it was reasonable and I was happier with the end product than when I have had rings re-sized elsewhere. I would recommend them again.
DA
David Nishimoto
I went to get my watch batteries replaced and they did it in a fast, efficient time. Friendly workers and good service. My go-to place whenever i need any repair for my watch. They sell cool antique watches too!
OS
Oscar Sanchez-Quinto
So pleased with the work they did on my ring they were fast and efficient and the sales people are just wonderful, Rosa and Virginia are just amazing
G.
G. shakhian
i love westwoodjewelers !!!
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Babylou Paglinawan
Very unsatisfied.