Category: | Appliance Store |
Address: | 15272 Bolsa Chica Rd #102, Huntington Beach, CA 92649, USA |
Phone: | +1 714-889-1460 |
Site: | pacificsales.com |
Rating: | 3 |
Working: | Closed 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM Closed |
MI
Mike Barbata
I cant say enough about their customer service, and I wouldnt buy an appliance from anyone else even if it was cheaper. Long story short, we ended up with a washer and dryer too big for our laundry room and we had already used both of them because we had been without a washer for about a week and they said go ahead and use the ones you have for now and speak to our manager next week. I called and spoke with the manager Cesar Caravantes and I was really upset. He told me dont worry about it, we will make it right for you. He said come in next week and pick out a new washer & dryer. They took the ones we purchased back and the new ones we picked out were cheaper and refunded us the difference. I even offered to give the refund difference to them because they were taking a used washer and dryer back, and no way could they sell them for new they were just stuck with them. My wife gave Cesar a new name and declared Hail Cesar. This company is first glass, and I cannot recommend them high enough.
BA
barbara snider
I purchased an expensive (for me) kitchen faucet as part of a lengthy renovation. They switched the faucet I wanted for a less expensive one, and I did not notice it at once since everything was taking so long. I called them, and they said they did not have that faucet in stock, although I had seen and tried the faucet at their showroom. They would sell me the right faucet at a discount, but give me a break, I had already overpaid, and would have to pay for installation. I just had too much going on to be right on top of them all the time. Tough break, and will not use them again.
SU
Susan Hill
My husband and I have used Pacific Sales to purchase various kitchen and bath items and have received excellent service. Wendal was our sales person and he was very helpful and knowledgeable of his products. He did not try to sell us the most expensive items, but listened to our needs and found the right items for us. We also bought our washer and dryer from them and again received good sales support and advice.
KH
khanh nguyen
I bought refrigerator from pacific sale, when they delivered to my house and damaged my new entry door, called them and talked to them, they said will take care the damaged. But since December,2016 till now they still not fix my door yet. Tried to call them and email them, they didnt answer back.
MA
Marian Schwartz
Sales staff to busy chatting with each other instead of offering assistance. I need to replace two refrigerators but Ill take my business to where I get sales help. Apparently Pacific Sales doesnt need the business.
DA
Dave Skaien
Ceasar is absolutely great. I love this place... getting through on the phones can be a challenge so I recommend doing business in person when possible.
JO
Jo Ellen
Quality, high end appliances. Clean store, knowledgeable staff. Lots of brands.
KE
Kelly McBride
John in plumbing knows his business