T-Mobile

Category:	Cell Phone Store
Address:	41093 Fremont Blvd #104, Fremont, CA 94538, USA
Phone:	+1 510-440-9303
Site:	t-mobile.com
Rating:	3.3
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 38

Reviews 14

Trey Camp

Very "Disconnected" staff. I know more about their phone plans than the employees helping me did. They insisted that they were right even though I had the T-mobile website pulled up on my phone with the details in my hand, and I was being told that I was wrong. I would say the employees helping me did not know very much at all about customer service, they were just used to selling people brand new phones and setting up a new service with someone who didnt already own a device. Not impressed, which is sad because I seriously started to consider switching to another carrier after Ive tried twice to get some help. (every time I go in an employee says something different, quotes me a wrong/different price etc. etc. . . I am not sure how this happens (should be black and white numbers here).

Vikas Arora

Visited this store for getting assistance in cutting my T-Mobiles micro-SIM to nano-SIM, instead the store representative insisted that I purchase the new SIM ($15) from them. Expecting this basic courtesy service from the T-Mobile store.

Gaurav Chaddha

Staff is very lazy. They dont care If customer is waiting. Even while attending one customer they dont pay any attention. lack of knowledge. whatever they dont know they say try online which is ridiculous.

Christopher Marion Bell

Was able to get two phones for the price of one add an 3rd line all under 1 1/2 hours including waiting and looking for a phone to upgrade to

Apurva Shastry

One of the best experiences Ive had at t mobile so far. The person was very informative and really passionate about tech.

ThatGuyWe AllLike

Super awesome place. But do you see the rest of the reviews on here? Theyre all Indian. Indians are haters.

Shawn Moayer

Pushy sells people who act as if you are a thief when you are simply trying to shop for a phone you like.

Yesie Gomez

Great customer service. But Verizon is to expensive, its way more expensive than sprint T-mobile and at&t

jonathan jones

Average tmobile. Nothing too great, nothing too bad.