AT&T

AT&T, 8420 Firestone Blvd, Downey, CA 90241, USA,

Category:	Cell Phone Store
Address:	8420 Firestone Blvd, Downey, CA 90241, USA
Phone:	+1 562-923-3032
Site:	att.com
Rating:	3
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–8PM 10AM–7PM

Location

Photos 12

Reviews 25

Irvin Flores

Came in into the store for some simple questions that should have just taken 15 minutes max to answer. But instead took about an hour. First of all, no greeter to check in. Took about 10 minutes until someone actually checked us in. After that people who were farther down the list were getting help before me. Store associates there have no sense of urgency or awareness. Their customer service is the slowest I have seen ever in a retail setting. Overall worst experience i have ever had in any type is store. Even McDonald gives better customer service than here.

George Mayorga

Switch to At&t, signal was bad for me and slow internet, about 3.94 mbps, in some areas nothing, try to returned phones and it was such a problem, they actually sent me to the corporate office with phones to be returned there at 8420 Firestone Blvd, Downey, CA 90241 They got upset because all the problems that the retail store create are sent the corporate Office, I personally dont recommend this place go to corporate office, better attention there....

Mike Jimenez

ALEJANRA DIFAZIO / ADA MARTINEZ maybe these young ladies just had enough days but Im pretty sure theyre not trained sufficiently. Lack of knowledge and security settings on Android. Is this is a corporate store employees shoul be knowledgeable in all applications of the phoned you sell.

Cynthia Hines

The sales guy told me that he paired my watch with my iphone , But he did not , he also said that my phone was ready to use ,but actually it was not. I think this place should fire everyone and start all over, NEW YEAR NEW STAFF!!!!!!!

Cris Pineda

Walked into the store stood right in front waited for about 5min, this one female worker got done with someone,another man steps in he gets attended right away,and I didnt even get acknowledged. Bad service. So I left the store.

Robert Ramirez

Would have given it NO STARS, The customer service is really bad. They dont answer the calls and Im pretty sure they hung up a couple of times on me. Their sales people are not knowledgeable about the products they sell.

Lazaromanuel Diazfernandez

El servicio es exelente por parte de los trabajadores y los equipos electronicos de primera

Rito Cervantes

Went to an AT&T in Huntington Park to wait 2 hours because they did not have enough workers to help 3 people. Went to this store and was helped instantly. Aaron was fantastic and very helpful.

Alex Echeverria

What a horrible experience the representatives were not helpful one of the guys was flirting with a costumer and told me to go to TMobile because its easier to switch from carriers with them

Joel De La Torre

The worst store ever never answer tge phone when you get there they have no phones and what they have wont sale it unless you are a new customer sucks

Guadalupe Raul Mora

Wanted to charge me a different monthly as well as a different tax total than what I had received using ATT online.

Noel Rabina

Salesperson tried to sell me something I dont really need. Very pushy like an annoying car salesman.

TBlood

AT&T is ripping me off. Why do I have to buy cable just to get unlimited anything

Maria Varela

We got no help whats so ever from anyone and the store was crowded.

Luis Herrera

I dont know whats slower their customer service or their internet

Daniela Paz

Comfortable location, very spacious. Courteous members.