Staples

Category:	Office Supply Store
Address:	6816 Katella Ave, Cypress, CA 90630, USA
Phone:	+1 714-891-0288
Site:	storelocator.staples.com
Rating:	2.2
Working:	8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 9AM–9PM 10AM–6PM

Location

Photos 42

Reviews 16

Will Southcombe

I have been a Staples customer for over 12 years, and have preferred their store for office supply / AV equipment, etc. That may change now. I had a horrible experience at the Staples store on 6816 Katella Ave in Cypress, CA (LA area). Store is clean, I found what I needed with minimal difficulty. Then I got to checkout. The machine would not accept my MasterCard. The clerk said it was a card problem. I objected - it was a brand new card - but I was easy going and tried a different card. THAT card had an error reading also. I said that was not possible. The clerk just shrugged and said he did not know what to do - "maybe another card." He was absolutely NO help and clearly did not care about any resolution. I made it a point to thank him for No help and left the store. I suspect the problem was the register or, more likely the most common problem - OE (Operator Error!) I went across the street to Target - found everything I needed, the people were actually friendly - imagine! My days at Staples may well be numbered.

steph de Leon

Maybe you guys should hire competent employees that give good service, and maybe you guys wont lose so much business to Best Buy. This Staples is horrible and this isnt my first experience with their terrible quality. I bought one desktop and one laptop from this store on seperate occasions, both computers had defects with them. On the desktop the fan broke after a months use and it came from the damn box! My second experience, my laptops battery would not hold a charge after 3 weeks of slight use. All I did was install Microsoft word for god sake...then when I went to get it replaced the tech guy just told me what I already knew, "yeah, its the battery." And gave me the number to the Toshiba help line. When I called, the people on the phone told me to take it to the store I bought it from....Overall Im exceedingly dissatisfied with my experiences with this Staples store.

Not Sure

Ridiculous hours. Stopped by on a Sunday to buy a micro USB cable, and the doors were locked (despite people inside). Some employee pointed to the sign showing the hours, and that they close at 6. I looked at my phone, it was 6:01. Who the hell closes a store at 6pm? Wont be going back anytime soon, the Target across the street was sufficient.

Eric Owen

Michael was very knowledgeable and informative on the computers i was looking at. The guy at the print center was kinda of a Dick. He kept telling me I had to use my credit card to make a .57 cent copy. Some of there prices were a bit high...

Paul Ho

How about, letting me talk before you interrupt me with all of your smart answers? If youre just going to cut me off anyway, just tell me everything you need to tell me up front and stop wasting more of our time.

JK McMurtry

They had everything I needed. It was easy to find everything and what I couldnt find the store staff was very helpful and knowledgeable about pointing me in the right direction.

X Explorer

The price is a bit high. But it is okay to me. Because I only come here during back-to-school. They have really good discounts at that time

Luke Vafiades

I was pleasantly surprised that I was able to quickly print documents from my Google Drive on one of the self service copy machines.

Michael J Garcia

Very slow service at the printing desk. They were talking amongst themselves

Christopher Reeve Linares

Friendly staff and the services I need at low prices. Count me in.

BestAngel12

They close at 6:00 on sunday no store closes that early.

Costa F

We bought nice office chair in this store.Im happy