Staples

Category:	Office Supply Store
Address:	12070 Lakewood Blvd, Downey, CA 90242, USA
Phone:	+1 562-803-6377
Site:	storelocator.staples.com
Rating:	3.5
Working:	9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM 11AM–6PM

Location

Photos 43

Reviews 23

Edwin Moino

I am only giving them one star because its the lowest it allows me to. Worst customer service provided at this location. I was about to return an item but the associate Thomas Arredondo decided to "not return our money back" since we bought at a different store(Corona). It clearly says in their receipt "full return is available at the customer service desk of each U.S Staples store" he clearly has no love for his job either for his customers. Then he went to his Manager he is another rude guy who said I can only give you store credit if not call corporate office. I would never refer to any one to go buy at Staples. Take your money to another store who would treat you like you deserve.

TheHighfidelitymusic

Worst staples ever! I have activity calendars for our programs at our church and today some idiot named Dillon was trying to say that he couldnt process my order cause it had too much color and needed to change the format and price. I tried to tell explain that I have always printed the same method for years and he tried to say I was lucky. Terrible customer service. Never printing or buying office supplies at this location. My church would buy hundreds from this location but they have lost out business

Eliza Gray

Sometimes the staff is fast and helpful, other times everything is down and they dont know how to work any machines. Sometimes my experience was fine, other times I have waited 20 minutes because theyre printers "were being slow" for a job that could have taken 5. If you have a choice go somewhere else. They are inconsistent.

Fernando Rodriguez

Cashier seemed to not want to be there. In Customer Service, you have to be at least more than cordially especially there. You have business people that bring big bucks in and this made me not feel like a valued customer. It was different when Rodney was at this store.

Jim Ferguson

I ordered online got my notification that the item was ready when I showed up took him about 25 minutes to find the item. Saving time is why I ordered online took me longer than if I went to the store found the item myself and bought it.

Ashley Clark

I recently visited this Staples and was rushing to get something bonded for a class I had in an hour. This young man named Jorge Vazquez was so kind and so helpful. I was able to get what I needed done in time because of his help.

Miguel Urraza

Aqui dice que cierran a las 9 pm y en el lugar llegue y cierran a las 7 pm! Bad service

M Castaneda

Why does the website say this store closes at 7pm but closes at 6 the guard at the store stated they have a sign on the door. Waste of time! management needs to be re trained in common sence.

Samuel Barahona

Management on point had a pleasantly smooth experience with an item they price matched that I found online while in the store no hassle no questions just a great overall experience thanks

Eliseo Canche

Seems like they hire inexperienced people for sales. I had a few questions about a printer. Lets just say that I knew more about the printers that the salesman

Dita M

The worst place ever. No one is helpful nor friendly. Machines do not work properly and no one cares to fix them. Zero would best suited ratings.

MD C

This location has great customer service. They price match amazon which is great! Like having an amazon store for office supplies

Juanita Martinez

The store was o.k. but the bathroom was horrible very dirty and it had a very strong urine smell. Dirty paper all over the floor.

Jackie Pineda

Bad customer service. Not enough cashiers. I was stuck in line for a long time. I think Im going to go back to online shopping

Maria Ramirez

Manager Aaron has horrible customer service and is not very helpful. I will never return to that store again.

Antonio Medrano

Best customer service! Fast and quick, associates directed me there and I was in and out! Excellent service!